What a great find! We (family of 4) stayed here for 6 nights. This was such a great hotel for many reasons.
Location - very central, Chitlom Skytrain station out the front. Walking distance to many shopping centres, Central World, Siam Square etc. This was great as you could duck out to the supermarket or food hall for supplies. There is also a Watsons and a Boots opposite.
Staff - plenty of them and all were very friendly and helpful. They made the stay very pleasant.
Facilities - well equipped gym and sauna. Pool was well used by us, but overall very quiet (even though it was the Easter weekend). There was always plenty of staff about, and it was spotless.
Restaurant - we had breakfast in Cafe G everyday (because it was included). It was sensational, with Japanese, Indian, Thai and Western stations. Great choices and cook to order. We also ate at Charm Thai - great food and terrific service - the staff gave us pashminas as we were cold under the aircon! Poolside food was good value - abour $6++AUD for satays. Room service from Charm Thai was deleivered promptly.
Room - was on a non-smoking floor (4). We had 2 rooms in 1. The main room had a king bed, tv, desk, sofa, bathroom etc etc. This was connected to the 2nd room (kids), which had bunks, desk, tv, playstation 2. Having all this space was fabulous and the rooms were well soundproofed. My only comment would be that the interconnecting door could be locked from the kids side and unable to be opened from our side - bit of an issue if you had little ones playing with the door. That was the only fault though.
As others have mentioned the bathroom is in a corner of the main room and is small - but how much time do you spend in there? It suited us to have a larger room and a smaller bathroom, but I can see why it is not everyones cup of tea. The toiletries (Red Earth) were replenished everyday.
Housekeeping and Laundry were great.
This was such a great stay, and as we were there for both business and pleasure it met all of our needs. I have stayed at 3 other Bangkok hotels, but this wins hands down for value.

This hotel was fantastic. Great price , Great Hotel. Clean, Nice large rooms, lovely bathroom, Nice Pool and Gym. The hotel staff could not do enough for you. The location was fantastic also very close to the sky train. The included breakfast was great so much choice. Next time I am in Bangkok I will definitely be staying here.

We have tried many hotels in Bangkok and it is usually a compromise on price/location/facilities. This time we tried the HI Ploenchit, having spotted it on a previous trip. This may well be our preferred choice for future visits: very good indeed.

Reception/check-in was fine, rooms (we stayed here twice at beginning and end of a Far East trip) were in the newer North Executive Tower and although smaller than many other hotels were perfectly adequate and well-furnished. Bathroom was small with just a walk-in shower and no bath but fine. Everything in the room worked - tea/coffee stuff provided. There is a pool area that doesn't get sun for much of the day and it was never crowded.

We had buffet breakfast included and this had very good choices with good attentive staff. Didn't use other restaurants - so much choice in Bangkok - but had drinks in the lobby lounge which were good.

We don't spend much time at the hotel in our stays in Bangkok and the HI is brilliantly situated for the central area, very close to Central World mall, walking distance from Paragon mall via elevated walkway and only yards from the Skytrain station. Perfect!

In an ideal world I'd stay at the lovely Peninsula but the saving in money and sheer convenience of the HI will make it our first choice in future. Recommended.

Just returned last night from a great 2 day stay at this property on our way back to Tokyo from Chiang Mai. We booked this property through a combination of PC point redemptions, the hotel website & agoda.com points redemption.

We are a family of 5 & booked 2 standard rooms. We were greeted & helped in the special PC section & after negotiations, upgraded to a superior room on the Exec Tower & given access to the Exec Lounge ( at a cost) for a day. We were going to be out with Tong on a BKK tour the next day & had no time nor need to access the lounge & the other benefits. Very pleased that Duty Manager was very accommodating. We had access to the lounge but chose to stay in the non executive top floor ( 15th) so we did not have to move on our second day. There was a large fruit basket delivered to both rooms. Mentioned to the agent who checked us in that it was my son's bday & they sent in a complimentary cake- not just a slice but half a cake. Much appreciated !!! WE got in at noon & given one room to store our luggages while they were preparing the kids' room. It was ready by the time we returned from lunch.

Exec Lounge was rather small with free internet access. It was empty at around 2 PM while the kids were doing their homework but could get very full at both cocktail hour & breakfast . Food choices was limited compared to our other hotels but adequate with lots of cheeses & fruit. Lots of wine/ spirits but since we are non drinkers, was no use to us. Remembered the Silom property as having more choices & cooked to order eggs at brekkie which was not available here.

Room was small but very clean & comfortable for 2 people. Our kids' room was across from us & was a little tight with the complimentary roll away. We enjoyed the Pillow Menu choices. THere was plenty of free water.

Service was spotty. Bell hop & front desk were very helpful but encountered a very inappropriate Fitness Center staff member who dismissed me when I informed him that the handles of the equipment I used needed cleaning. Wrote the Hotel Manager a letter to inform him of the incident. Awaiting a response to date. FC was small but clean & equipment was adequate for our needs. Hubby enjoyed the wet sauna a couple of times. Our youngest daughter & her dad enjoyed the pool for a quick dip.

Location is incredibly convenient allowing you to walk to many departments stores via the Sky Walk for shopping. We had stayed by the riverside on our last visit & this is more to our liking. Had just returned from Chiang Mai & with this location, it makes me think of BKK as one big Night Market. I did not even find it necessary to return to Suan Lum like I did on a previous visit as the side walk sales were more than adequate for gift giving & clothes for my teenager.

Opted not to post photos of the hotel as previous photos both on the website & other Forum members' are accurate.

Will definitely return here because of our PC membership point acquisition, the available upgrades, the location & the facilities.