Our stay at this hotel was pleasant and without trouble.

Positives: Excellently located, good parking, clean room, pleasant staff, excellent spa.

Negatives: the hotel is a touch tired in places, and some members of staff look a little bored.

Overall I can recommend staying here, especially if you're going to use the excellent spa. A good hotel if you're looking for a centrally located, safe and clean place to stay.

This hotel is conveniently located in Chiang Mai for nearby activites like perusing the night market. The carpet is a little worn down and in desperate need of being replaced as our the bathroom towels. Overall, it's certainly not the Ritz but it's an okay place to stay for a few nights in Chiang Mai.

The hotel was convenient to everything, the staff were nice enough bar one (who I took to be a senior female staff member). The rooms were big and had a lovely view across the city. I probably would stay here again as it was handy for getting around. The breakfast had a lot of variation, the bar was very expensive so we didnt drink in it bar one bottle

We have an extensive search for place to stay for 5 nights but ended up with this average place. We requested a connecting mountain view rooms but ended up a princess suite and another connecting room a few doors down the corridor. The princess suite is very nice with huge bed and space. But with the other room, I think the builder forget to install sound insulation hence you can here EVERYTHING next door. Including flushing of the toilet and showers and conversation in the bathroom. After numerous complaints we were eventually moved next to the suite. I agreed with the points raised on the previous comments. The water in the pool is absolutely freezing and it is impossible to swim in it. To add insult the safe in the room is not included in the room price so there were extra charges. This is the only place during our entire 25 days journey where room safe is charged. The breakfast area is like a canteen, chaotic and grim. I went out and had my daily breakfast in the market along the road. The only good point was the location. Is it a walking distant to Ratchadamnoen Rd, Tapae Gate and Temples around. As we were out most of the time these points did not bother us so much. However the internet are expensive in the hotel and we did not bother with it. It is closed to some very cheap eating place fine jewellry shop and good massage places nearby.