We stayed at Chandara for 13 nights, 21/09/07 thru 04/10/07. We chose this resort because it was a reasonable distance from Phuket & Patong as we would be there for our 21st anniversary. So if you are looking for night life and lots of arranged entertainment go somewhere else.
First off I would have liked to have given a 5 star rating but a couple of things stopped me. Let me say though that the resort is first class and the service is excellent. We had no trouble whatsoever with the service provided.
We initially booked a Jacuzzi room but were upgraded to a 1 bed villa on arrival, which was nice. The villa was well appointed and large with small kitchen, living area, dining area, bedroom, dressing room & bathroom. The villa also had a large veranda and reasonably large “splash pool”. We had a couple of leaks in the bathroom roof and sink but these were fixed within minutes of informing housekeeping.
The resort was very quiet due to there only being about 50 rooms so the restaurants were always quiet with excellent service. The area around the main pool is lovely with 2 work-out rooms with ac over looking the Andaman Sea. There is free internet access and free DVD’s if you want as well as a library for when you have run out of something to read, although we received a free newspaper each day. The Spa is very nice and both myself and my wife went for a couple of treatments.
Overall we have no complaints about the staff, but the villa was beginning to look a little tired decor wise and could do with being “brightened” up a bit.. As I mentioned the resort if fairly remote so there are NO shops etc within walking distance and the resort has taken advantage of this by charging well over the odds for drinks etc. If you want to get out and about you will need to hire a car as the hotels bus is expensive, 400bht pp to Phuket & 800bht pp to Patong. As a guide to costs a small beer, 300ml, is 130bht – 160bht plus 10% service & tax (£180 or $360) which imho is expensive! The cheapest wine is about 1600bht a bottle (£25 or $50) and this is normal Australian wine you would expect to pay £4.00 in Tesco or about £10 in a restaurant. Also if you are staying B&B there is a 250bht pp delivery charge if you chose to have breakfast in your room. This is a good alternative as they will deliver enough food to provide for not just breakfast but your midday meal also.
I would give the staff 5 stars but overall I think that the resort is more in tune with a 4 star resort and would need to go some way to match some 5 star resorts we have been too in Borneo, Malaysia & Bali. So while I heartily recommend it I can in all honesty only give it 4 stars overall.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other