Amazing place, like a 3 star hotel without a pool / bar, but with everything else! Manager -Mr Jimmy Tuan was incredibly helpful and speak excellent english helped us with organising trips itineries and flights, all at reasonable prices. booking Halong Bay trip (2 nights 3 days, stay on the boat on night 1 and a beach bungalow night 2 - HIGHLY recommended) and train tickets at good prices. Room was immacculate and very comfortable (Some rooms with small balcony and City views) Would definately reccommend.