The facilities are lovely but the place is not managed properly.

Go to the Princess nearby for a better experience. This hotel is trying to cater to the ultra religious and offers absolutely no help to satisfy the guests. For example there were thorn bushes that had thorns on them that were whipping in the wind and cut my girlfriends face. Would they tie them up or cut them? nope!

The am lifeguard is one of those workers who got fired for being too rude to the guests. But they keep hiring him back and he keeps yelling at the guests for having drinks near the pool that the bar staff bring to you. If they don't want them near the pool then why do they hound you to buy drinks? Go to the Princess where there is a nice drink bar IN the pool.

The hotel has a nice theme-the thai theme which adds to the experience. The Scenary is beautiful and all rooms have great views. Pool is somewhat small though doesnt feel overly crowded even though it was the peak season and the hotel was fully booked.
The downside is the small details: some plates in the dining room were not 100% clean, rooms didnt always have hand and floor towels, reception process was not very efficiant.

Generally, we had a nice time but it is certainly not a 5 stars hotel.

I have taken a bit to write a review of this hotel. It's a very multifaceted place which grows on you in a funny way. You arrive and at first you are taken by the very peculiar setting - a village of Thai huts and villas on a mountain opposite the sea shore, outside Eilat towards Taba. Then you start noticing the glitches - the air conditioning takes a long time to cool the room properly, there are lots of stairs to go anywhere, the beach is not great. Then you slowly fall in love with it - the beautiful public areas, the soaring wood ceilings, the quite of the villas, the view, the "tuktuk" (small electric vehicles) which takes you from place to place, the fact that even when it's fully booked you can find a quiet corner, the pool and the waterfalls, the plants and flowers, the nice food, and all the nice touches - free internet in the lounge, free bikes, games at the pool area. So if 5* hotels are not your standard ( but 3* and 4* are) and you are ready to try something else and need some R&R, definitely go for this place.

This hotel should be definitely praised for a great location and beautiful views. We had a very nice room at pretty much the top of the hill, and enjoyed it a lot. Thai kosher restaurant was also a good experience. The major drawback of the hotel is its location in terms of the beach holiday. The hotel's beach is probably the worst I've seen so far. Very small and crowded. Cannot go into the water without flip flops. To avoid this you can choose one of many other beaches closer to the center of town or dolphin reef. This saved our holiday, and if you don't mind taking a bus/cab to go to the beach every morning, I would definitely recoomend Orchid Resort.