Having a high rating, one would expect a nice hotel. From the outside, it looks nice enough. great pools..nice cheesy design. Once you have a problem though, then you see their true face. The customer is just about their last priority here. The rooms are dirty with worn down furniture. It's just not worth the price. Do yourself a favor and go somewhere where you'll get a nice clean room with courteous service.

I have lived in Israel for 20 years and MI is absolutely correct that the staff are rude and at times even outright mean. In particular the reception desk manager I had was insulting and I couldn't believe this is the person responsible for training others. I visited the hotel with my 3 children over the weekend of March 31st. The Hotel itself is very good for kids and it is in a central location. The rooms did have a bit of an unclean smell to it although our room was reasonibly clean.
I would say that the hotel has great potential and if they could train the staff properly and run a better ship (the hotel has a nautical decor) it could be a very nice place to stay.

We stayed in the hotel with our 3 kids age 3,5 2,5 and one year old for 7 days in december 2005.
The hotel is great if you come with children.
The rooms have a lot of space and so many pools there are.
Our kids love Pleasure Island, a building with a daily puppet show and a children disco and many more activities.
There is a special art and craft place for the children.
And every night a show!
Here you can really enjoy and relax in this hotel.
The hotel is close to the beach, less then 5 minutes walk and opposite is a shoping mall and a boulevard with view to Aqaba, Jordan.
The hotel arrange trips to Petra in Jordan or a trip to Sinai and other trips in the area.
We will come back to the hotel again, no doubt about it!!!!!!

Our family just spent three days and two nights in Eilat at the Club Hotel. We reserved three rooms. On our arrival we notice that the room was not cleaned well, it looked like my 11 year old son cleaned the room, the room also smelled like the toilet. None of our rooms had towels and since I was the only one who could speak English I called for all our rooms only to find out that I had to go to each room and make the same call for towels(which I feel should have been stocked to begin with). The pools were OK-in need of repair, but nice and warm. The only problem was they closed way too early. After exploring Eilat all day we were hoping of relaxing in the pools only to find they had closed in the evening. I only feel that for the price of about $125.00 a night the service should have been better and maybe breakfast included. I have stayed at $39.00 a night hotels in the US that have had cleaner rooms and better service. If you are desperate for a place to stay and are not too picky I would recommend this hotel, it is centrally located and is right across the street from a huge mall and there is a great street market with a carnival. Imax theatre is also right next to the hotel. And I do believe that many Israelis would benefit greatly taking a course in kindness and courtesy, I hope this review helps everyone.