This hotel, for what it claims to be, is poor.

It could be a good 3* hotel but unfortunately it is a poor 4* hotel. The rooms are very basic, I was upgraded due to lack of availability but the executive floor is below the standard of standard rooms elsewhere and apart from the lounge, there was no apparent benefit.

Room service, like most of Jordan, is horrendously expensive. The pool is small but nice to sit beside, the staff are very friendly. The gym is quite good.

I stayed here for a few days on my way to Frankfurt. The hotel is in the business district. It looks new and the room was large and clean. Everything in the room was in very good condition so I am assuming that the hotel is fairly new. Stayed on the Executive floor. The staff on the floor itself were very nice as was housekeeping. Other than that, it was all rather impersonal and lobby staff were pleasant but cold. When I first arrived in my room, I had no idea what amenities were available and there was no literature in the room to describe the perks for reserving an Executive floor room. When I called downstairs, I believe my question was lost in translation. I am returning to Amman in a few months and plan on staying at the Four Seasons; colleagues and friends have raved about it.

I travel to Amman often and hve tried several of its five star hotels.the Kempinski is the least inviting out of the one i tried, though its a modern hotel. Lobby is small, and very cold, rooms are nice but the restaurants are very average. Durng day time the area is very crowded with cars, and at night, it gets quite but still not pleasant. The area is filled with cheap cafe filled with Hubbly Bubbly smokers.

Amman has more to offer than the Kempinki, intercon and the Regency have nice happening restaurants, so is the Hyatt.

I stayed in this hotel for one night during my two week long trip around the Middle East. The hotel is sitauted in a pleasant neighbourhood very close to some nice cafes, shops and restaurants.

Although the hotel seems to have security gates, they don't seem to be stringent at all. We arrived in the hotel through the side entrance with our bags, someone asked us to open our bags, put his hand in each bag, took it out and told us to proceed to the reception desk.

Our check-in process was very average. There was only one receptionist of duty. When he saw us appraching his desk, he picked up a phone and started dialling a number rather than dealing with us.

Our room was pleasant with a very nice view of the city.

The hotel looks very modern. Nice toiletries and slippers in the room.