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Reef Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 18 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#24 of 34 hotels in Mombasa
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  • Hotel class: 3 of 5
  • Rooms: 136
  • Address: Nyali Beach Mombasa 82234-8010 Kenya
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Three-story Hotel situated along 1/2 mile of beach, 10 miles from Mombasa Moi Int'l Airport. This description is based on information provided by the hotel.
Check Rates: $130 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Reef Hotel

( 3-7 of 18 )
“Loved it!”

Reef Hotel

4 of 5 stars
Liverpool, UK
Jan 6, 2008
1/1 found this review helpful

I stayed at the Reef Hotel over Christmas and New Year 2007. This was my first visit to Kenya and I was unsure what to expect having read a range of opinions on this website. On arrival the hotel doesn't look too impressive but we were greeted with a glass of cold fruit juice at reception and were able to check in right away. The rooms have air conditioning and are clean and basic. There is a TV with a number of English language channels. My advice would be to ask for a fridge to be put in the room (200Ksh per day) and the safety deposit box to be activated. The beds have mosquito nets around them but I found that the windows didn't close properly so we still had some flying insects in our room, even with the use of a plug in. Many rooms overlook the pool and gardens area which is very pleasant when sitting out on the balcony. The downside of this was the night time discos which went on until between 1 and 4am (I assume this was exceptional because of the holiday period). The night we spoke to reception about the excessive noise the music was turned down within 10 minutes.There are three pools to choose from and plenty of areas to sunbathe in and around the gardens. There is a swim up pool bar and a choice of two bars in which to buy lunch.The beach is accessible by a few steps and as you set foot on the beach you are greeted by men, with dubious names such as Captain Ali Baba, trying to sell you safaris. We were polite and told them we had already booked with the rep and they left us alone. I stayed half board but there were also full board and all inclusive options, breakfast was a choice of porridge, fresh fruit, bread, pancakes, cooked (sausages, omelette, potatoes, beans) or local cuisine. Evening buffet meals were served outside by the pool and seemed to have a different theme each night, African, Chinese, Indian etc. The desserts are homemade and varied between rice pudding, sponge cakes, bread and butter pudding, fruit or cheese and crackers. During my stay there was some political upset in Mombasa so we were advised to stay in the hotel complex, which had many security guards visible around the different areas. I felt completely safe during the whole of my stay. I can also thoroughly recommend the 2 day safari to Tsavo East and West if you are short of time. I stayed in Kenya for a week and this was a great safari enabling us to see many of the animals only a 2 hour drive from Mombasa.

  • This TripAdvisor Member:
    • Liked — Pool for swimming lengths
    • Disliked — creepy crawlies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ej8000's Summary
Date of Stay: December 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: October 31, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“not so good”

Reef Hotel

Jan 4, 2008

uncomfortable rooms, terrible service, cold tea/coffee for breakfast. We checked out 2 nights early when the toilet started to leak and had hot water problems.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sajhaji's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: December 27, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“fantastic”

Reef Hotel

5 of 5 stars
manchester
Nov 5, 2007
3/3 found this review helpful

My partner and i came here for 10days, we absolutely loved it! its a 3 star, small hotel so dont expect a huge complex, however it has everything u need. The food was lovely in the hotel, expecially the bbq's. We went out of the hotel at night though alot. You have to go to the Tamarin restaurant. Its 10mins away in a taxi. Its a seafood restaurant. I have never seen lobster like it. They are huge! we went 3 times in 10days,haha. There are so many restaurants a taxi journey away so try and get to them. The entertainment in the hotel was brilliant. the dancers were amazing. My partner and i were dragged up on stage every day. haha. We did a few of the trips, one was a boat trip, there were acrobats on the boat which were brilliant, we went and fed giraffes etc. went round the huge zoo'z. We even ate hippo, crocodile,zebra, ostrich etc. On other reviews people said not to go out the complex but you can, we walked to the supermarket round the corner a few times, Nobody bothered us. We also went to a local nightclub which was brilliant and again we were not bothered.
We weren't bitten once on the holiday but still take lots of repellant. It was very very hot when we were there, very humid. i dont usually burn that much but i did here so make sure u have plenty of suncream. Hope this helps and feel free to ask any questions and i can tell u in detail
enjoy

  • This TripAdvisor Member:
    • Liked — People, trips and food
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vicntom's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Age group: 18-24
Member since: November 01, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“welcome to colditz”

Reef Hotel

Apr 24, 2007
5/6 found this review helpful

The Hotel was nice , but i was treated like a prisoner my girlfriend who is local was treated rudely by security . I was constantly followed by security everywhere . They do not allow guests pariculary Kenyan women .The exception to this is if you are a western women you come come and go as much as you like with the local men. But woe betide you if you are a man with a kenyan girl your life will be hell . Better to leave and find a guest friendly Hotel which there are many , rather than face the daily harrasmment of security and staff . A holiday ruined by over zealous security and reception staff .

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andyboyLondon's Summary
Date of Stay: April 2007
Member since: April 24, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Love the place”

Reef Hotel

Mar 20, 2007
6/6 found this review helpful

I was in Mombasa for several days on business and then decided to stay over for a bit of a rest. The Reef Hotel provided me with a great place to relax and feel good. The hotel remains as a good memory for me. Hope to go back again soon.
My booking was done by some friends from Mombasa so I was like family when I checked in.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilyushin's Summary
Date of Stay: March 2007
Member since: March 20, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $130 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Reef Hotel

( 3-7 of 18 )
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Reef Hotel Also Known As

Address: Nyali Beach, Mombasa 82234-8010, Kenya