We stayed at Regency in Borocay for 8 nights during Chinese new year 2008 as my bday present from my sweet fiance. Our travel agent first made a mistake, we asked for lagoon pool access room and we got a suite w/out pool access. The check in staff were not that friendly and helpful, they just simply said the resort is fully booked and there's nothing they could do. We didn't feel that they at least pretended to care a little more and tried to do something to help our disappointment. After us insisting on checking we then got a pool access suite by paying extra but only for 3 nights, then we had to move out to the "old wing" suite. The resort rooms were confusing as they have "new wings" and "old wings", the standards were huge different and the price were not that much different, we were upset not being well informed of this "difference" by travel agent or hotel website therefore we had to stay at the "old wing" suite later on. The "old wing" suite bathoroom has a florecent light with a rotten medal faucet and the bathroom smelled. Keep in mind this was a suite that cost USD $300/night !!! You think they could make the bathroom a little nicer. The resort had several construction going on during our stay, which was VERY noisy and annoying as we paid so much to try to have a quiet holiday and got the construction noise same as in the city back home. They also didn't mention anything about the construction when we checked in. It was also annoying as we we had in room massages while the freaking construction was going on. We also were not happy with the room serivce, we called lunch and they brought salad w/out dressing. After I asked for dressing they then brought the wrong dressing that was not what I asked for. We had some problem w/the window, asked them to come fix it, they came in thinking they were going to change the blanket!!! The staff were not very professional and well trained, ok for a 3 star hotel but not up to a 5 star hotel and not worth the price.

We liked the Prince Hendrik Cafe, good choice for lunch and dinner. Also very romantic to sit out by the beach and have dinner in Prince Hendrik Cafe. We loved the in room massages, they were cheap and heavenly! We liked the pool with bar access. Avoid peak season in Borocay, the resort and beach are filled with people and can get very noisy. Overall, we both feel the resort is over priced and is a 3 star resort trying to pass for 5 star. If we return to Borocay we will not stay here again.

My husband went to Boracay with our 18 month daughter, who had a blast. The Regency is great for families with young children. The location and amenities are great. Although we took the package with buffet breakfast and dinner which offered plenty of choices, we frequently ordered room service, which arrived promptly. The staff was friendly enough. That can be improved on. The supermarket was withing walking distance so we were able to buy milk and water for our daughter. We would love to go back!

A great hotel choice to stay at while at Boracay. One of the largest hotels and very much in line with Western Standards. Very good choice for groups who want the amenities of a large hotel (pools, restaurants, bars etc). Great location at station 2 and very central to the main bars, restaurants, shopping etc. Good, friendly staff. Bought a package where b-fast and dinner was included. Great for vacationers who don't want to worry about where they are going to eat. But area has a lot of good restaurants so that is not a problem. Rooms are standard but they have quite a variety to chose from including a new wing which is a bit more expensive.

My fiance and I stayed at the Boracay Regency in mid December 2007. The hotel has been upgraded since my first visit in December 2004. The new pool area with swim-up bar is very nice. The rooms are nicer, too - a comfortable bed, new bathrooms with nice tile work, tv, room safe, a bistro table - everything was fairly new.

The Regency's location is perfect if you want to be where there's lots of activity. It's good and bad: the people watching is prime, all the sights are a short walk away, but you'll be subject to plenty of beach vendor solicitations. The beach at Station 2 isn't as nice as in Station 1 - not as fine, soft, white, but as far as beaches go, it's still one of the nicest we've seen anywhere in the world. It's also a short walk to D'Mall and the shopping area.

Our room rate included breakfast and dinner. We thought the food was tasty and definitely enhanced by the view as we breakfasted in an open air cafe and ate dinner on the beach.

The hotel has lots of ammenities - a well-appointed gym, multiple pools, multiple restaurants, umbrellas and loungers on the beach, beach towels. The new lobby was also very nice and they offer you a welcome drink upon checkin.

The staff is friendly but busy. At first checkin we were given a room with two twin beds. I requested a new room with 1 queen bed and it took a while to get us moved.

Overall, the Boracay Regency is a great place to stay if you want to be near everything and want the comforts we're accustomed to in U.S. hotels. For us the Boracay beaches was the reason for our visit and any hotel on the island will meet that criteria.