Singapore was a first stop after a long 30 hours in airplanes/airports. We arrived at 2:00 AM with no problem and checked-in without any problem.
I stayed in a room with 2 twin beds. The room was rather small compared to other hotels that I have stayed at in Asia, but very comfortable.
The location was fantastic. The hotel is situated right on Clark Quay river. There are a lot of restaurants and bars that open at night. With the previous comment about Jumbo Seafood restaurant on Clark Quay, I would have to agree as their service as bad and food not impressive. Chinatown was a quick 5 minute walk, where we ate breakfast every morning as we booked a room that didn't include breakfast. Taxis were waiting outside the hotel.
The pool was refreshing after out for a day in Singapore's hot weather. The pool has a little waterfall-type thing and a slide for kids. There is also a kid's pool and jacuzzi.

We stayed here for 3 nights on our way to Europe. THe hotel was booked for us as a gift by my parents who had stayed here previously and also really enjoyed their stay. It was perfect location to shops, transport and heaps of bars and restaurants. We did request an early check-in but were aware that it was probably not going to be possible to do so. We found the reception staff friendly and helpful enough. The food was okay, but cant really comment as we chose to eat and drink out mostly. The pool was beautiful (but beware the prices at the pool bar are fairly high). The only problem we had was that the laundry was out of service and as they were renovating the hotel there was a fairly strong paint smell in some parts of it. Apart from those minor details we had a lovely relaxing stay and have already recommended the place to friends and family

Service is very poor. When I arrived at the counter at about 1:30pm, the room was not ready despite requesting for "early" check-in during reservation on the website. I was told that it will be about a 2 hours wait. OK when to get a bite and came back 2 hours later. Approach the front desk again and was rudely informed to "go sit down" while the room is being made. OK so I went to the sit down at the lobby. During this time, they knew that I was waiting and a huge crowd shows up to check-in. When the crowd was gone and about 1/2 hour later, I approach the front desk again and this time the key was ready. I was so mad as they knew that I have been waiting. They did not bother to call me up to finish the paper work. In the US, when you order the food at MaDonald's, when they could only fill portion of your order, they will bring the rest of the food to you at the table. This hotel don't even bother to inform me when they are ready, despite knowing that the customer is waiting. That is the least a paying customer can expect. What a lousy service!!!
Also, the room is tremendously small compared to Fairmount Plaza at City Hall (which has very good service), where I was fortunate to stay after this bad experience at Merchant Court.
DO NOT STAY IN THIS HOTEL!!!

Great place, however every year the price seems to be more and more expensive.