Let,s say I don,t like to be mislead. I booked this hotel on the understanding that it was associated with the well known Raffles (the one and only), so first surprise came when the van I too booked at the hotel web to pick up us at the airport took as to ... Fairmont Hotel. We were to stay just one night, on our way to a cruise, so I didn,t make a fuss when registering, but of course I did when I saw the room : North Tower, old and awful forniture, the bathroom was desolation ... when we went our for dinner, I remarked the carpets by the Front Desk, all stained. Maybe it,s not expensive but for a few more dollars I,ll go to the Hyatt next time.

Stayed at the Fairmont Singapore for three nights recently. I was here when it was still called the Plaza two years ago - not much have changed as the re-flagging of the hotel took place in December 2007 only.

Stayed at the Raffles Inc floor on the 25th floor - where the in-room changes are more noticeable. The in room espresso maker is a treat. The gym/spa is, as before, impressive. The food at the Szechuan Court was average, while the breakfast buffet at the Market Place was good. Service was average - except for check out when the porter lost his way and arrived very late.

The location of the hotel is great - right above the Raffles City mall and connected to both Suntec Mall and Marina Square. The MRT station (City Hall) is also right under the hotel.

We stayed at the newly named Fairmont hotel for 9 nights over Christmas and New Year.

Overall we were impressed and enjoyed every aspect of our stay. Our room in the South Tower was modern and well kept with a lovely view towards the Marina Bay allowing us to watch the New Year fireworks from our balcony. The bathroom was large and light and the shower fantastic. The amenities were generously replenished thoughout our stay.

It was a luxury having our room serviced twice a day with fresh towels and robes and new sheets on the bed every morning.

The in room safe was large enough for our laptop and other valuables.

It is a shame that the previous reviewer JamesVki did not ask about breakfast. We had breakfast in the hotel every morning (included in our room rate), either at their Market Plaza restaurant on the 2nd floor or by the pool on the 8th floor. Both breakfast buffets were extensive with western and asian choices. We preferred the Market Plaza because the staff were more attentive and the selection wider.

We found the reception staff and the concierge to be very polite and helpful. I used them for a number of queries about Singapore. It was also possible to reserve a table in one of the numerous hotel restaurants by using the in room reservation service on the phone.

The food and drinks in the hotel are not cheap but not outrageous by Singapore standards. Raffles Hotel next door was even more expensive (unsurprisingly). If you want to eat cheaper then there are plenty of options in the food court in the mall under the hotel. Also Chinatown had excellent food at excellent prices.

The location of the hotel is perfect. We were in walking distance to Marina Bay, Clarke Quay, Suntec City and of course Raffles Hotel. The MRT under the hotel was very convenient for trips to other sites around the island. We can recommend going to the races at Singapore Turf Club, a 40 minute ride on the MRT. Book a package at their restaurant @hibiscus and enjoy a fantastic view of the races.

All in all I would recommend this hotel to anyone visiting Singapore. Excellent rooms, good service, perfect location and a reasonable price.

Stayed at this hotel for 2 nights last week, my room was in the south tower, was a really big and really nice room overlooking the city and harbour. I was really impressed with the room and location of hotel but that’s were it stoped.

Found that the customer service was nothing outstanding especially with the reception staff. The hotel didn’t seem to have its own restaurant or many facilities as it is part of a big shopping mall. So I didn’t find anywhere in the hotel to have breakfast unless you want it in your room or venture into the shopping mall.

Before this I have always stayed at the Sheraton in Singapore but decided to give this hotel a go as the Sheraton is not very well located, even know they have far better customer service and restaurants. Think I will try the Ritz next stay.