Ok ok ... 4 seasons hotels are a format ..... but what a format! yes the room decor was a little on the formal side by todays standards yet, yes, the service and facilities are ememplorary. If you have the budget this is a great place to stay and perfectly located for shopping sprees ... albeit in the luxury side of town ... orcahrd road. I,ll be back.

I have stayed at the FS in Singapore numerous times over the past few years. I have come to the conclusion that this hotel needs some renovation and the staff needs an energy pill.

The decor is very typical of any FS hotel--traditional and elegant. All the rooms are very spacious. However, in my last visit, the wear and tear of the in-room furniture/upholstery was evident. The bath tub had a long, deep crack in it. I changed to another room (and got an upgrade by the manager), but this second room was not that much better than the first one.

Service was ok but not top notch (not up to expectations at a FS hotel). Staff was quite slow in responding to guests' requests and often forgot to respond totally.

The worst aspect of this hotel is the location, assuming your business meetings are not in the Orchard Road area. Cab rides to the business district in the morning may take over 40 minutes. The line for cabs is also long as hellll.

Spent 4 nights here in late Feb on a business trip and this is one of the best hotels I have stayed in. Wonderful feel and sense of real calm and class. From door staff to restaurant all were great, nothing too much trouble. Room was huge and luxurious and the biggest I have had the pleasure of staying in (and as far as I know it was a standard room). Double sinks in bathroom, huge walk in shower, separate bath, toilet, etc. sofa in room, bed comfy, pillows swallowed me up......so all round could not fault at all. This hotel was a pleasure to stay in and I will most definitely return given the chance. Have stayed in 3 hotels in Singapore in recent months. including Shangri-La and Pan Pacific and this gets my vote.
Unfortunately I did not get chance to use the main pool - rooftop pool fine but small - so cannot comment, but it appeared adequate, if not on scale and resort style as other hotels. On day of departure was offered the use of the changing facilities they have and this was fantastic and allowed to freshen up before flight home. Wel done FS Hotels - this is a good place, and thanks.

We, a family of 4 stayed in this hotes for 4 nights in February.
I really would not say its in need of total renovation. Our suite was lovely, (Executive suite with sep. living room) and I did not see worn out things.
When you travel with kids they only allow you to one small pool and not to the big lap pool near the spa.
Location is superb, s short walk to Orchard and you are in the middle of it all!
Breakfasts are good, only the room s really dark and with no daylight i did not like it. Maybe this is not important to some.
Service was excellent, everyone had a smile and was helpful all the way.
Massages in Spa were very good either.
Just one really negative thing, if you use their internet its a real scam. About 7 Euros for a 15 minutes use is just a rip off. I did not see why a top hotel can not offer it for free, the prices for a room should justify it!