The hotel is in a good location for shopping and entertainment around Orchard Road so good for tourists. I stayed here on a one night stopover whilst on business.

Check-in was ok, I was repeatedly advised that the hotel is strictly non-smoking (which I wouldn't have known becuase I couldn't have seen the half dozen signs in reception telling me and the declaration of a $300 per day "fee" for cleaning the room in the event that I did smoke on the check-in form). Despite this I was asked to sign an acceptance of this condition despite it not being mentioned at the time of booking. Regardless I was happy to sign as I do not smoke and hate being in a non-smoking room where somebody has smoked so this was all very acceptable if not unorthodox.

The room was pleasant enough, modern furnishing, a bit of a dank smell (combination of aircon and lack of ventilation of fresh air). Window faced onto another building so no sunlight.

Internet connection was free so this was a real plus as I was on business. The free minibar is ok (not quite a minibar, more of a mini-minibar but hey it was free so I'll leave it there).

The bathroom is quite small and poorly laid out (don't expect to use the bidet as there is no water pressure). The whole bathroom thing got worse the following morning. I rose early to catch my onward flight (6am) to discover that there was no hot water. I thought at first that it would just get warmer and I hopped in. Alas it was freezing for the entire shower so I woke up very quickly. When checking out I mentioned this and was told that I was in a corner room so it takes a while to heat up. There was no apology, no response to "how long does it take to heat up" unlike the repeated references to smoking at check-in. I therefore decided to give this hotel a miss for future trips as I like a hot (even a warm) shower in the mornings.

Whilst the hotel was quite modern, it appears to lack soul. The service is a bit perfunctory and there was little or no personal touch even when problems occur. Better than some and if you like a cold shower then highly recommended.

This hotel is excellent value. The minibar is stocked daily and it is free, there is free internet access and the staff were most helpful. At night there is a magnificent buffet with heaps of seafood and it is very reasonable in price.
Overall a great hotel in Singapore.

Stayed at the Royal Plaza for 3 nights while on a tour around south east asia. 20 minute drive from the airport (don't know where all the traffic went).

Royal Plaza is ideally located about 100 yards from Orchard road and 200yds from the Orchard MRT station. This is perfect for either getting around town or checking out all the shoping malls on Orchard road (there are dozenzs of these). Lots of places to eat nearby, including the mandatory MacDonalds.

Check in was very efficient and the rooms are of a good size and standard. Overall service was very good, but the view from the room wasn't up to much.

There was a comprehensive buffet breakfast which kept me going for most of the day. Never tried the restaurant, but there was a very impressive display of fancy cakes that did temp me.

Overall a very nice stay in a convienent location

This is a very good hotel and I would certainly stay here again (I could rate it as excellent, but I'm becoming more conservative in my ratings). It is situated right in the heart of a lot of good shopping and dining establishments and is very convenient to public transit - some of the most efficient in the world. The room itself was spacious and very comfortable and included a free minibar. Regrettably, the fitness center was being renovated while I was there (the fitness center was one of the reasons I booked there), but that was a minor inconvenience. The staff is very attentive, pleasant and courteous. While I didn't get to visit their Carousel restaurant, it looked very nice and I will probably dine there during my next visit. The hotel lobby is quite spacious and beautiful. While I was there, they had a large display of tea candles that many guest were getting photos taken in front of. They also had a display of art by local artists - all of which were quite good. Good enough to be too expensive for me, though. I would recommend the Royal Plaza to friends and plan to stay there for my next visit.