I had booked through one of the online Asian booking services, and stayed for three nights in early June 2008.

The carpeting in the room was filthy: stained with many splotch marks, and general unsightly. The furniture in the room was so antiquated it is what I remember from my childhood 50 years ago: stained wooden beds, night tables, and desks painted over at least nine different times down through the years.

The buffet for breakfast was merely adequate. Coffee and tea were self-service, so there were large numbers of persons always walking about the dining room with cups of hot beverage. No waitress/waiter service, no carafes; one simply had to get up and walk over to the hot beverage dispenser with one's cup. This is truly an accident waiting to happen.

There is a fast food outlet off the lobby (Swenson's American style coffee shop). The hotel doors leading into the fast food outlet are always open, so the odor of the fried food always permeates the hotel lobby. What a smelly situation.

I stayed at Orchard hotel just for a night and obviously I cant have a complete opinion about it. Despite of that I can make some comments. Unfortunately I didnt ate or used any facilities that the hotel may have but I loved the location and the room. Conveniently located at the end of Orchard road and ideal for shopping and with a great room this hotel was just perfect for me. I shall use it again to my next visit to this wonderfull city.

I booked a room for 1 night in the weekend rate
for 3 people

check in was very very slow about 20 minutes while I was
speaking to the counter

because they said I need to pay for extra bed

I denied because I had checked the price between
2 ppl and 3 ppl were different that's mean the charge was already added

so, they were okay but need to wait so long for the answer

the room is about s$321 not only guarantee by credit card
but we also need to deposit s$400

I havent seen the hotel that has more deposit than room price


Before selecting the room deluxe queen I think this size 35mm
for 4* hotel is ok but in the real room it's too small
and cant think that this is 4* hotel

In bathroom there are bath and shower
bath is useless .... waste area
and shower is ok but no raining shower

I feel slightly better with the iron and iron board
it's big and very good
also, there are many drinking even if i didnt open

Free still water and slippers for each

The thing that i mostly like is breakfast because there is Exotic Thai served on that day
We can choose various food from there.

this is my 2nd time in singapore in less than a year. we then stayed in Golden Landmark hotel but this time we treated ourselves to a higher class hotel. we enjoyed our stay in OH. the only problem we encountered was upon checking in we have to wait for an hour coz the rooms are still being made. no worries since we arrived lunch time so we decided to tour the hotel and found ourselves several restos in the orchard shopping arcade (which is like a mini mall within the hotel) for our lunch. we then proceeded to the orchard wing (orchard wing has elevators separate from the claymore wing which is on the other side). we later found out the rooms have different looks and amenities. even if our rooms were both standard one room has: 32" wall mounted LCD tv, see through toilets with separate shower/bathtub, more storage for luggages, pool view, 4ft high mirrors. the other room we had: 21" LCD tv, no separate shower/bathtub. but then again, no worries for us. the hotel is around 10 minutes walking distance from the orchard mrt. but we didn't mind coz along the way you'll pass by several shopping malls, 7-eleven, grocery/convenience stores, money changers, pharmacies, restos, etc. if you want a hotel really near the orchard mrt you better stay at the more expensive Marriott Hotel which is literally just across the mrt station. we toured the city most of the time by mrt (so better buy that EZ card) coz it's faster/cheaper and at times we use taxi cabs. the hotel is just walking distance to the shopping malls along orchard road. contrary to what the other guests have mentioned, the staff were friendly and helpful. they have wide selection of foods for breakfast buffet but during our 4-day stay there the buffet menu spread was never changed. i will definitely stay here again if i come back to singapore.