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Parkroyal on Kitchener Road: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 53 reviews
53 Reviews
5.0 of 5 stars
10
4.0 of 5 stars
16
3.0 of 5 stars
9
2.0 of 5 stars
11
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#36 of 171 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 530
Description: Well-equipped 21-story Hotel located in commercial area, near "Little India", 5 minutes from central business district. This description is based on information provided by the hotel.
Address:
181 Kitchener Road
(formerly New Park Hotel)
Singapore 208533
Singapore
Check Rates: $226 (SGD307) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Parkroyal on Kitchener Road

( 7-11 of 53 )
“Good for a stopover”

Parkroyal on Kitchener Road

3 of 5 stars
Cork, Ireland
May 5, 2008
2/2 found this review helpful

First up, we booked our stay through a travel agent who used some sort of QANTAS holidays booking process to get us rooms at a rate considerably cheaper than some other reviewers describe. I'd recommend doing this.

You will either love or loathe the hotel's location in the Little India district. We loved it. Little India was an interesting cultural surprise and as vegetarians we delighted in the many cheap and interesting Indian vegetarian food options around. It is a quick walk to the MRT station so getting around was not problematic. However, if you are coming to Singapore for the shopping rather than the food, or if you are easily offended by unusual food smells or poorly maintained footpaths, you may be better off finding a more central hotel.

Our biggest gripe about this hotel was having booked a double room and then being given a twin instead. Annoying - and I see at least one other reviewer on this site had a similar experience.

Having said that, otherwise the hotel was fine. Comfortable rooms, very polite staff, etc. I would stay there again if in Singapore.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — not getting the type of room we booked!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomGeek's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: May 05, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Perspectives on a two week stay”

Parkroyal on Kitchener Road

Apr 25, 2008
2/2 found this review helpful

After two weeks at this hotel, I expect I will have some issues that others will not.

Overall, first impressions? Very nice, classy contemporary decor, nice staff, nice room.

The location is slightly away from the middle of things, but the MRT and buses are right next door, so getting around is no problem. I stayed here, as I had no need to be closer into town, so was seeking better value.

Negatives on my trip? Housekeeping calling me on the phone,'because your do not disturb sign is on', to ask if I wanted laundry delivered. Coming back one night to find Housekeeping had left the security bar flipped over on my door, and the room open. Housekeeping calling on a Sunday morning to ask if I had laundry to drop off. Checking in to realise that the room had no desk chair, and the room safe had been locked open by the previous guest. Rather a meagre breakfast for the price of hotel. In two weeks, they only went beyond melon cubes for fresh fruit on two occasions (once pineapple, the other time dragon-fruit), this in a country where tropical fruit is so abundant and cheap. Enquiring if they had any cheese, I was told that it would be charged as an extra. You did get something of a feeling that they provided nothing that you could walk out with. Compare what was on offer with say the Prince Hotel in KL.

I was told that if I checked out early, I would pay one nights room-rate as a penalty. On re-checking this, I was told that this was not so, and offered the managers card in case I had further issues.

I had a good stay, but not sure I'd choose to spend two weeks in this location again. As others have said, I'll add that the cost of hotels in SG is now totally horrendous. After add-ons I was paying over US$200 a night, which even a year ago would have got you something really special.

Good luck to anyone trying to find a hotel during the Singapore grand prix.

p.s. Mustaffa Centre is a must, ended up buying a fridge and washing machine there - definitely good value!

  • This TripAdvisor Member:
    • Liked — modern, clean, friendly
    • Disliked — expensive, rather disjointed service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LondonGenie's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: January 23, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Apalling hotel”

Parkroyal on Kitchener Road

Apr 24, 2008
1/2 found this review helpful

I would not recommend this hotel to anyone. We stayed at this hotel on the way back from Australia. I am so glad it was for less than 24 hours! Immediately on arrival it became apparent that this hotel was very dated and the reception area had quite a depressing look about it with paint work chipped and tired looking. On booking in, there was confusion about whether breakfast had been paid for, for our children (which it had) and this took a while to sort out. We again had this query when we went for breakfast the following morning, but this time it was if any of us had breakfast included! The family room was two adjoining rooms and was dated and tired looking, with wood work chipped and dirty. The curtains were filthy and the sheets had a hole in. The whole presentation was dark, dingy and depressing. One of the robes provided had a stain on the back. The only ok thing about the hotel was the breakfast which the children enjoyed as they could have pancakes freshly cooked. However the ceiling of the restaurant looked like it belonged in a factory with all the pipework exposed. The pool area was ok but all the tables were full of dirty crockery when we arrived for a swim. Overall very disappointing. All of this I will be feeding back to our travel agent.

  • This TripAdvisor Member:
    • Liked — Breakfast
    • Disliked — The rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UkBumblebee's Summary
Date of Stay: April 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Fresh and pleasant”

Parkroyal on Kitchener Road

5 of 5 stars
Australia
Apr 23, 2008
2/2 found this review helpful

I was really happy with this choice of hotel. Being located in Little India added a new dimension to my experiences of this wonderful island nation.

Arrived after my afternoon flight from Australia. Transfer to hotel went well. Staff were polite at check-in but there was a problem. My booking for a king couldn't be filled due to the hotel being at full capacity during the expo. I was offered a twin. That suited me as I was travelling alone. The only reason I mention this is that they did explicitely state that it was a king room on the booking confirmaiton.

Room is very clean and comfortable. They have been renovated since some of the ealier review. Every function was in order. With the weather at the moment, the aircond is producing quite a lot of condensation which is dripping onto the carpet near the cupboard. Reported it to maintenance this morning but no action yet.

Yesterday morning I ordered an iron for the room. It took more than 60 minutes to arrive. Fortunately I had made the decision to go to breakfast in the meantime.

Breakfast was quite hearty with a range of Asian, European and Indian dishes. I've been having the fresh cooked omelette each morning. The bacon is certainly unusal. Not sure what they do to that. It is very fatty. Brekky has been keeping me going for the day.

Location of the hotel is a little out of the centre. Taxi fares to most parts of the city have been in the range of S$5 - S$6.

Outside the hotel do try the "My F&B Cafe" (pictured) area 20 metres from the hotel on Kitchener Road. A full chinese meal will be about S$3. Fantastic Indian fare can be enjoyed for around the same price.

I tried the pool on Level 6. Even though we are close to the equater, the pool water is still cool and refreshing. The pool attendants can give you a free locker key when they give you a towel.

Thanks Parkroyal.

  • This TripAdvisor Member:
    • Liked — Location in Little India.
    • Disliked — Distance from centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YingYang66's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: October 03, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Not bad....”

Parkroyal on Kitchener Road

4 of 5 stars
Melbourne, Australia
Apr 22, 2008
2/2 found this review helpful

Booked this hotel as many other hotels downtown were fully booked or grossly overpriced.

I booked the club room as the SGD300 price includes breakfast and internet. Singapore hotels charge quite unreasonably for internet access.

This hotel is not near the other hotels. Not near Orchard Road or near City Hall/Suntec Area. However, it is only about 100m to the MRT station and it will get you down to Orchard Road (at Dhoby Ghaut station) in no time.

This neighbourhood is alive 24 hours a day, thanks to the nearby Mustafa centre...reputed to be the bargain departmental store in Singapore.... you are supposed to get great deals here if you don't mind the crowds and the congested aisles...

Lots of coffee shops and stalls nearby if you are hungry in the middle of the night

This place is called Little India.... and at times, you can feel that it is more like Mumbai than Singapore!

The hotel is clean.
The club floor is opened till 11pm...you can get drinks but I could not find any food...

Breakfast was at the club floor... nice view but limited selection of food. Service was good fortunately.

My main complain is that the shower ran out of cold water in the morning.... had to tolerate hot water to wash off the soap off my skin... i think this should not happen in a hotel that charges me SGD300 (USD200) per night.

Other than that, I don't have anything against them..

  • This TripAdvisor Member:
    • Liked — Decent hotel without paying astronomical prices
    • Disliked — Shortage of cold water during shower in the morning!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCMelbourne's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Parkroyal on Kitchener Road

( 7-11 of 53 )
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Parkroyal on Kitchener Road Address

181 Kitchener Road | (formerly New Park Hotel), Singapore 208533, Singapore