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Helnan Palestine: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
8
3.0 of 5 stars
4
2.0 of 5 stars
4
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 19 hotels in Alexandria
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 232
Description: Multistory Hotel situated on beach & surrounded by gardens of the Montazah Royal Palace. This description is based on information provided by the hotel.
Address:
Montazah Garden Palace
Alexandria
Egypt
Check Rates: $482 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Helnan Palestine

( 9-13 of 25 )
“Great service, wonderful location!”

Helnan Palestine

4 of 5 stars
Abu Dhabi, United Arab Emirates
Aug 1, 2007
5/5 found this review helpful

I had meant to write a review earlier, and didn't think of it til today. When I found myself needing advice again for a little trip, I was reminded of how helpful everyone's recommendations can be.

The staff at this hotel were just this side of outstanding! Truly, they could not have done more for us. While we visited in the off-season, mid-April, the place was bustling. Fresh flowers appeared in the room following our first night, a nice touch.

The restaurants were really very good, and we found we favoured their "Asian" themed venue the most. Again, the service was very, very good.

I really recommend using the taxi's as suggested by the bellmen - the one's which are touch a tad larger, and are located right up at the hotel entrance. After one rather uncomfortable day spent in the "down the hill" cab, we were so appreciative of the other. We hired the fellow for the day, and we were over the moon again, with his fine service. The driver would even accompany us through the souk, and offered history lessons as required. In the souk, he took us directly to the area's we were interested in, and cleared the way for us. By this I mean, he would not permit shop keepers to harass us too much. We don't mind this one little bit, but it was rather pleasant to be escorted around!

All this to say, the Helnan Palestine is great. Enjoy.

  • This TripAdvisor Member:
    • Liked — The service!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mcorah's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: January 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $482 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Royal Environment”

Helnan Palestine

3 of 5 stars
Lisbon, Portugal
Jun 13, 2007
2/2 found this review helpful

Helnan Palestine belongs to a danish hotel chain. The hotel is located just outside Alexandria. You should know that Alexandria has a 20 kilometres promenade!!Yes 20 kilometres, amazing. The good thing about Helnan Palestine is that the hotel is located inside beautiful gardens in the royal area of the city. Overall impression good. Pool is small but for a short stay ok. Rooms have a good size.
Other options would be the Sofitel which is located downtown, but no pool. The Metropole, an old hotel, but really nice, but also without a pool. The Four Seasons will open soon.
Alexandria itself isn t that interesting but if you combine with Cairo it s ok.

  • This TripAdvisor Member:
    • Liked — Pool staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amoreiras's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 22, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $482 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“A Beautifully Maintained Resort. Lovely Rooms”

Helnan Palestine

5 of 5 stars
San Diego, CA
Jun 3, 2007
3/3 found this review helpful

This hotel has by far the best location in Alexandria. Even though it's only a couple of miles from downtown, it seems a planet away from chaotic Alexandria due to its exclusive location inside a beautiful landscaped garden area and private beach.

The staff were friendly and accommodating and I'm surprised by the previous poster's comments about them being rude!! He's definitely not talking about the staff I've met!!!

The rooms are nice and bright with balconies overlooking the beach and the food especially the seafood at their restaurant superb. Their grilled jumbo shrimp tastes heavenly.

I loved my stay .

  • This TripAdvisor Member:
    • Liked — Location, Staff, Atmosphere
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spacetech's Summary
Date of Stay: May 2007
Traveled with: Friends
Visit was for: Business
Age group: 35-49
Member since: April 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $482 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Beautiful Location, Rude Front Desk”

Helnan Palestine

2 of 5 stars
los angeles, ca
May 23, 2007
2/3 found this review helpful

Our vacation in Egypt that included 3 days in Alexandria at the Palestine was almost derailed because the front desk refused to honor our prepaid reservation. The travel agent in New York finally got it straightened out, but I was very disappointed with the treatment by the hotel staff. The rooms are quite nice, with a view of the sea and lots of lovely old wood. The gardens are extremely beautiful, and hotel guests do not have to pay for admission, as those outside the hotel do.

  • This TripAdvisor Member:
    • Liked — Great location
    • Disliked — Rude front desk staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaProfessor's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: October 20, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $482 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice stay in Alexandria”

Helnan Palestine

4 of 5 stars
Milan, Italy
May 3, 2007
1/1 found this review helpful

Good 5 stars hotel in excellent location. Helnan Palestine is located inside Montazah Gardens, not in the centre of Alexandria, but a very quite and nice place.
All rooms have great view on the bay.
The restaurants serves a great variety of food (buffet dinner) and the quality is very good.
Excellent breakfast.
Enjoyed very much my stay!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vlod71's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: January 29, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $482 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Helnan Palestine

( 9-13 of 25 )
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Montazah Garden Palace, Alexandria, Egypt