Stayed at this hotel during the recent Duabi Air Show (Nov 07) - Room was very nice and had a great view of the city. The hotel staff was very friendly and the bar and pool made for a nice return after a hard day on my feet at the show.

Easy to get a cab from in front of hotel and is also located next to the convention center -

Overall a good value for a hotel in Dubai!

I stayed at the Novotel for 3 days in mid January. The common areas of the hotel are ok. The rooms themselves are nothing to shout about. They are extremely small and confining. My room overlooked an internal courtyard and seemed like a jail cell.

The staff was friendly and the food was good but expensive. The location is not bad although you will need a taxi to get to shopping and restaurants.

A friend and I stayed from 29 Dec to 2 Jan. I arrived at about 9am to be told that there were no rooms available yet, which was fair enough. I left my luggage with the concierge and went to sit by the pool, getting hold of one of the last few sunbeds, spending a relaxing few hours waiting for my friend to arrive laying on my sunbed while watching scores of other people turn up to the pool to find there was no-where to sit. There were a number of sunbeds 'reserved' with towels for a couple of hours or more, and i felt that the hotel should not allow this to happen given how many people were waiting to use them.

When my room was finally ready i was told my luggage would be taken up and i returned to the pool. It was still sitting in the middle of reception a couple of hours later when i headed to the room. I didn't find it acceptable that luggage was just left on trolleys in the reception area for anyone to wander off with, or that no-one bothered to take it to my room in a two hour period.

We had a few other niggles with service - mainly housekeeping. We returned to the hotel one evening to find that the maid had left some of her cleaning equipment in the bathroom, and had removed the toilet rolls and not replaced our towels. On phoning housekeeping we were told 'there's a shortage' (they didn't explain if this was on towels or toilet rolls) - not the kind of response you'd expect - although replacements were brought within half an hour.

Apart from these niggles, we found the room clean and nicely presented, if a little small, the only real problem being that there was very little storage space - no drawers for clothes for example. The bathrobes were a nice touch though. There was a good selection on the buffet at breakfast, although we found it a little strange that some mornings bacon was available and some it wasn't. The poolbar offered nice snacks and was reasonably priced. We never had a problem getting a taxi from the hotel, although having to drive half way round the WTC to get back on to the road got a little tiresome and we found it easier to hail a taxi on the street.

All in all, if you don't mind staying in an area where you have to take taxis or drive to get anywhere, and where you might have to get up at 7am to get a sunbed, then this hotel was very good value for money - our room was about £85 a night including breakfast.

Stayed here during the Dubai 7's and found the place to be great. Good value for money and a very cool little hotel. Good place to get to the sites outside the centre, Emirates Mall, Exiles etc.
Only issue was lack of taxis which did mean al ong wait could be had. Hotel need to organise this better.