I just came back to my country last Friday from Dubai, and I stayed in JW Marriott Hotel Dubai, and I wish I hadn't, can you imagine what I found on my sleeping pillow, a cockroach.
So I called the management immediately and told them about it, and what they did is saying just sorry for that and changing the bed sheets, they didn't even change the room for us, they gave me no discounts, it was really awful.
The food was not that great, I remember one morning I found rotten cucumber in the breakfast buffet, I asked the staff and they as usually said we don't know about that sir. What a bad experience.
What I was telling them, if I wanted to see any cockroaches I could book 3 star hotel or less, not a five star hotel.
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