This hotel is part of the Ramee Hotel Group. It is located on al-Rolla Street in Bur Dubai. I do not believe this is the same hotel as the Ramee Guestline Hotel Apartments II. We stayed there from February 20-25, 2007. We paid $138.00 per night including breakfast for a room with a king size bed, a sleeper sofa that sleeps one and a small kitchenette. There were 4 of us in the room - my husband and I are our two children, ages, 6 and 8. The room was big enough for us as one of us slept in the sofa bed and it was clean. However, that is about all I can say that actually met our expectations, which are not that high. By US standards, a room for $138 per night should have included 2 double beds, fresh towels for 4 everyday, a coffee pot and coffee and tea in the room, bath soap, hand soap, and shampoo that was replaced every 2 days. We got to the hotel room and the first thing we noticed is that there was only 1 towel in the room. This continued to happen everyday while we were there and we had to call the hotel receptionist and finally request a discussion with the housekeeping manager and the hotel manager to get new towels in the room. I do not think the bathroom was really cleaned the whole time we were staying in the room - just wiped down. The kitchenette had dishes but no dishwashing detergent to wash them with. There was a small, front load washing machine but no dryer and our first batch of laundry took 3 days to dry because we did not have a balcony to hang out our clothes. Once the toilet paper ran out, it was not replaced by housekeeping until we rang the reception desk and requested some.
The breakfast was adequate with a mixture of Indian and continental items including hard boiled eggs, some type of sausages, hash browns, bajias, idli and sambar, vadas, fruit, toast, coffee and tea upon request, milk, orange and apple juices and unappetizing cereal. Again, for $138 per night, the breakfast was a disappointment. Coffee and tea were not readily available and refills were discouraged. There was only 1 toaster so there was constantly a race to see who could get to the toaster first. The Management could have spent a few dirhams and bought one or two additional toasters. The management could also have hired 1 other staff person to help with breakfast as the poor guy working in the kitchen was overworked with everyone's requests. Again, his work could have been cut down if guests were able to make their own coffee and tea.
The hotel needs to improve its management. It is not a three star hotel apartment even it is classified as such. Although the staff were friendly and helpful when we contacted them, they do not anticipate the needs of their clients and this is what differentiates them from better hotels. The high daily rate, which I was told was cheap by Dubai standards was not justified by the service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.