I'm in dubai quite often and either stay at the Burj or The emirate towers , Burj al arab is nice thats the only word i want to use for it , it`s one of those places that people talk about so much , it almost becomes necessary to go to. The service it immaculate.,i am very sensitive about it but i cant complain at all and trust me i would ,the management know what they are doing , there are right people on every position , the butler , the reception and so on ...
BUT i have to say this the food is awful , and the decoration in the suits are well , let me just say tasteless , nevertheless the service is the reason why we always go back and its child friendly so stay there but eat elsewhere there are other restaurants near by at the Madinat jumeirah (5 min away) that are good and i have to mention this for the readers that like me are a bit selective when it comes to hotels and service AT 23.30 i called my butler and wanted my trouser ironed and a tweezer with in less than 10 min i had the tweezer and my trousers took less than 30 min

The Burj Al Arab is very nice. The rooms are all suites and very spacious. they are all 2 floors with beautiful views. Every floor has the own butler at their service. The rooms are clean and the hotel is well situated.

While the service is great, it is not a 7 star. But don't get me wrong, the service is good. A 7 star for me means to go beyond the expected and they do not do that. They could not make reservation at 2 restaurants I wanted. They would not use the Rolls Royce Phantom to take me to the airport even though one was available and out in front of the hotel.

Would I stay here again? Probably not. There are plenty of better values for your money. However, as one who likes to try luxury hotels, it was worth the stay!

I just asked my teenage daughter what she thought of the Burj and she just said "Interesting - I mean it was gooood but weird."
I think that's a good way to put it. It is over the top and I LOVE the other reviewer who said it is decorated like "Versace on acid." The place is gaudy and flashy yet some how it all works.

We had a two bedroom suite and believe me there was PLENTY of room for a family of four. Our children shared a bedroom and we had the master suite but the bathrooms were the exact same. We had a separate dressing area which the kids did not.

The two bedroom suite has two separate living rooms, a dining area, a kitchen, an office/bar area and a small powder room. If you really want to see what it looks like go to YouTube.com and type in Burj Al Arab; some people have posted home videos of the suites there.

There are a lot of tourists visiting the public areas which is a bit overwhelming and hectic by times. But once you get into the guest only areas it is so quiet you can then really appreciate the hotel. It has many beautiful areas.

The spa is great. In the women's spa be sure to ask for a therapy room with a view. I was in a room overlooking the water with the Palms in the distance, it was spectacular.

The beach area is fun but you need to get there by 10:30-11am to get ocean front. Be sure to schedule at lest one beach day - you will be pampered. It is thoroughly enjoyable. The pool is also nice and the pool restaurant is better than usual pool faire. They have a great lunch time buffet.

The butlers are there to serve and take care of you so sit back and enjoy the experience because they are going to keep showing up over and over again! Take advantage of the unpacking and repacking of your luggage; not many hotels offer that and that's just one of the things that sets this hotel apart from the rest.

We stayed at the Burj for five nights and the first day is somewhat overwhelming but we quickly became used to the over the top service.

I have to warn you that his place is EXPENSIVE. My daughter ordered a couple of Shirly Temple drinks (just soda and cherry grenadine) they cost $25 EACH!! Their highlight restaurant Al Mahara (the one with the aquarium) listed soup for $70 a bowl. Champagne cost $200 a glass. We were quite prepared for an expensive vacation but some of the prices were stupidly expensive and the quality of the food while good, was simply not worth the prices. Some of the restaurants at the Burj's sister hotels had food as good or better at 1/3 to 1/2 the price.

All in all, still an experience not to be missed.

I was at the Burj for a 7 night stay, the room and decor are as I say ' versace on acid' - extremally in your face but somewhole it pulls it off because it is so extravagent. I arrived at DXB in the morning and had the staff waiting for me - to escort me to the helicopter, i didnt even need to get my bags which was nice. The helicopter ride was very nice lasting about 15 minutes, great views of S.Z road and the palms. The landing was very fun and one of the highlights of the trip. Once we got inside i was escorted to my room on the 25th floor - i think it was the top range suite but Im not sure - check in took place in my room and was pretty quick. One thing i didnt care for was the butler would not leave you alone, i know its a special place, but literally they would wipe your ***!!! - the resturaunts were very good but so pricey! - overall i feel its overpriced but good for a one off, ive been here several times - because i do like the iconic nature of the place as well as the quietness by the pool.