After arriving at the hotel at 7.30am off an 8 hour flight It was such a relief to be checked in an shown to our rooms with no fuss about the early check in time. I found the rooms very spacious and clean with views over the ocean in the distance - one of our rooms overlooked the building site of one of the palm islands which was interesting to see - there was no noise from that. I realise that this is primarily a business hotel and not a resort type of hotel, the location is within walking distance (a fair way) of the creek and the gold souks - taking a taxi from the hotel towards the Madinat etc is very frustrating and time consuming as the traffic in the vicinity of the hotel is very slow and heavy. The shopping centre attached to the hotel is not worth a visit - there is an ice rink in the centre, but when we took a walk around there was no one using it and the shops were very basic in comparison to all the other very impressive malls in Dubai. The business centre is efficient and the breakfast choice was quite wide. In general the staff were helpfull and eager to please.

The hotel, room, service, food, everything was absolutely great!!! I would definetely go back. The location is also very good, is close to all main tourist places.

I arrived to the Hyatt Regency Dubai on Oct 16, 2007. I was very disappointed. We were not treated friendly at all. I only stayed there for one night and I felt that I was prisoner in my own hotel room. I didn't want to come out because everyone was so mean. To make matters worst. I had extended my stay when I first arrived. All of a sudden, someone keep disturbing me by call my phone over and over. When I finally answered, it was the front desk, tell me that I had 15 minutes to get out of the room because the had other guest waiting for the room. I was in shock. I explained that I had an extension but they still told me to leave. This was my first time staying at the Hyatt and was not impressed at all.

This hotel had some really good points - excellent checkin, nice room ,helpful staff and some really bad points - booked a package including breakfasts - charged for them, dont bother with the revolving restruant expensive and very ordinary. Pool area is not good have much better at home.This is not a hotel for the holidaying family but it is a convenient base for a short stay - close to airport, shuttle to nearby mall, good tour desk - i recommend the desert safari one of the best things we did in Dubai and close to the gold souk and then a ride accross the creek.