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Grosvenor House Dubai: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 154 reviews
154 Reviews
5.0 of 5 stars
131
4.0 of 5 stars
12
3.0 of 5 stars
5
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 266 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 422
Address:
Sheikh Zayed Road
West Marina Beach
Dubai 8500
United Arab Emirates
Check Rates: $480 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grosvenor House Dubai

( 7-11 of 154 )
“Makes Wynn Las Vegas look like a Travelodge”

Grosvenor House Dubai

Apr 24, 2008
2/4 found this review helpful

Last June I had the misfortune to stay at Wynn Las Vegas, which was over-hyped and expensive. This place wipes Wynn Las Vegas off the map. Other reviewers have commented on the fantastic rooms, impeccable service and the standard of the food so I won't dwell too much on them but here's an example of the service provided - I had problems finding a TV channel on one of the plasma screens in the suite. I called reception, the attendant arrived inside 45 seconds, and I was on the 21st floor! He had practically sprinted to get there and was almost out of breath! Try asking for that sort of service in the George V in Paris and see how far you get! But enough with the platitudes as they've all been said in previous reviews. Here's some tips that might be useful at this hotel.

1) Keep your key card away from your mobile phone if you can. I've long had problems with my mobile hone signal deactivating hotel room keys and it happened twice here.

2) Take some time to pick out a nice spot at the pool if you're looking for a tan. There are skyscrapers around that will block the sun out very quickly and it can be difficult to find a sunny spot.

3) The hotel is in the middle of New Dubai which is a building site. If you don't like building work stay away from Dubai (although in fairness you won't hear the building work from your room as they are well sound proofed).

4) You don't need to eat too much here, which might sound a strange thing to say but this hotel provides you with "treats" in your room that just keep arriving. Everything from boxes of chocolates, tangerines, cakes, sweets, a cheeseboard ( all free of charge) all turned up at some point in the day.

5) Take some time to work out which elevators go to which part of the building as some go to the apartments and some go to the hotel and it can be confusing.

6) When getting a taxi to the Gold Souk or the Souk's in general, avoid rush hour, they've only got one main road and it will take you forever.

  • This TripAdvisor Member:
    • Liked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LondonParisPeckham's Summary
Date of Stay: April 2008
Traveled with: Solo traveller
Visit was for: Business
Age group: 35-49
Member since: October 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $480 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Should be 6 stars not 5 ,outstanding”

Grosvenor House Dubai

Mar 27, 2008
3/3 found this review helpful

All of the following included in our room rate: we were picked up at the airport by a chauffer, handed lemon grass scented towels while being driven to the hotel 30 min away. Stayed in a club fl room which was quite & had a view of the ocean. Very modern .Lovely little pastries left for us by our butler every evening. Breakfast was either a small buffet in the club lounge (44 fl) or on 2nd floor where there was an amazing selection of everything you could imagine. The club lounge had great afternoon tea, snacks, drinks on 44 fl. This perk is only available to guest staying in a club room .Shuttles to the beach 5 mins away or to the malls. When time to go back to the airport was chauffer driven .Over all experience, outstanding, food, service, and attention to detail. One of the very best hotel stays I have ever had any where in the world!

  • This TripAdvisor Member:
    • Liked — attention to detail,service ,etc
    • Disliked — can't think of one thing?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
foodie_on_the_run's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $480 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Will return to the Grosvenor House”

Grosvenor House Dubai

5 of 5 stars
Mumbai (Bombay), India
Mar 26, 2008
3/3 found this review helpful

This is a property with high standards in every aspect and it is no surprise that it is a favourite with business travelers. It is well located, on the Marina.

The public areas are large but not spectacular.

However, as far as service is concerned, this hotel is genuine luxury all the way. The service is high quality, efficient and responsive but is amazingly unobstrusive - you never even spot any housekeeping staff! Tolietries are Bulgari. The beds are among the best you'll come across in any hotel and you're assured of restful sleep.

Each evening a platter of treats (good stuff, gets better each day) is left in your room.

My room overlooked The Palm, Jumeirah and the view was breathtaking.

Rooms aren't very large but are well appointed. F & B is also excellent. And, of course, the star outlet of the hotel - the Buddha Bar - rocks!

The low point is the quality of concierge services. The desk is blissfully unfamiliar with Dubai hotspots and will direct you to most ordinary and unpopular restaurants and clubs.

Overall, top marks for service, food and quiet efficiency. I would definitely return if I was staying in the Marina area again.

  • This TripAdvisor Member:
    • Liked — The service, the food.
    • Disliked — The concierge; the bell desk.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MumbaiResident's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $480 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved Loved Loved...”

Grosvenor House Dubai

5 of 5 stars
Maricopa AZ
Mar 24, 2008
2/2 found this review helpful

I'm in the hospitality business and I just wish I could take my staff from the US there to show them how a REAL Hotel get's thing right.From the minute they picked us up in the BMW 750il at the airport until they showed us right to our room it was a charm.
This hotel was rated 5 Star on the internet....I assure you the person who gave the Stars never stayed there.It would be considered 6-7 Stars in the States.
We've stayed at The Wynn in Vegas 5 times and I work for the company that owns 6 properties in Vegas and all I can say is Mr. Wynn should take a trip there.The staff would never point out the direction where to go they would take the time and effort to show you exactly how to get to your destination.
Restaurants very incredible.Drinks were a little expences but I knew that going into the country.
Dubai was Great....and my wife and myself would return to this hotel and no other when we return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkxpress's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Age group: 35-49
Member since: March 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Skiing / Winter sports, Other
Was this review helpful? Yes No
Check Rates
Average price*: $480 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Hotel”

Grosvenor House Dubai

4 of 5 stars
Canada / Belgium / USA
Mar 24, 2008
2/2 found this review helpful

We stayed at the GH for one night while in Dubai. We spent most of the week staying with family in the Marina area but wanted to experience a beautiful Dubai hotel before leaving. 99% of our experience was fabulous.

-Excellent service from the staff
-Beautiful decor everywhere
-Spacious rooms
-Wonderful beach at the Royal Meridien
-FANTASTIC breakfast buffet at the mezz. restaurant
-Very accomodating - our flight out wasn't until after midnight so they stored our luggage and then let us use the spa to change / refresh before going to the airport
-Airport transfer included with club room - nice BMW 7 series

We booked a club room, and other than feeling that it's not worth the extra money, everything else was great. We felt that the airport transfer and breakfast made the club room more worth it, but we were terribly underwhelmed by the club lounge. Especially since the champagne and canapes were only offered for a short period of time when it was open (rather than the whole time in the evening), so we just couldn't get there. I think next time I would just book a regular room.

So, all-in-all it's a beautiful hotel with excellent service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cybershaz's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 02, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $480 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grosvenor House Dubai

( 7-11 of 154 )
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Grosvenor House Dubai Address

Sheikh Zayed Road | West Marina Beach, Dubai 8500, United Arab Emirates