Booked this hotel as the last two nights after seven nights on the beach to save the travelling into and out of the city centre.
This is our 13th. Dubai hotel and must say we were disappointed.
The location is great for the city,the airport, right next to the marina on the creek and the Dubai Creek Golf Club, the Boardwalk etc.
The room 1306 ( lobby level and central) was spacious and immaculate, great view of the marina and housekeeping was first class.
After all this any attempt and dealing with Food & Beverage staff would lead to problems.
A steak sandwich and a tuna sandwich turned into a ham & cheese toastie and a tuna salad.
Cocktails were served first time beautifully in martini glasses and next time in a half pint tumbler full of ice and this was blamed on Ramadan,?? (which incidentally finished the day before) and took a manager to sort it out, then the bill was wrong and there were items we hadnt ordered.
The evening in the Thai restaurant with freinds was we felt hurried with at one point over twenty dishes on the table and totally overspiced although we had requested mild/medium, then they refused to accept "The Entertainer" discount vouchers we had used all week without any problems.
We tried to get pre dinner drinks in the restaurant but were asked to go to another bar, which when we got there wasnt open.
Breakfasts were made to order and we felt overcooked on the first day but better the second day.The cold tables were extensive with lots of choice.
My concerns and experience were given to the front desk on checkout but only a basic apology was offered.
No "comment cards" were offered on this occasion.
Perhaps it was just unlucky 13., but the staff interface was not up to Dubai standards.












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