This hotel is not bad at all. The rooms are on the small side but still comfortable. The hotel is generally clean. The front desk staff and bell boy are extremely friendly and helpful. They helped us with everything and were great. The restaurant is awful, the food is terrible and the restaurant staff are always waiting for a tip even for bringing a fork or something. It is not pleasant when people constantly hang about for a tip and then get the hump when you don't give them one. The cleaning service is not really great (not enough towel, not enough toilet tissue etc) and leaves a lot to be desired. Saying all this the front desk staff were so helpful that it did make the trip pleasant (In particular a guy called Boris) and if you are not worried about food then I would recommend this hotel. A tip- ask for a room that gives unto the main road. The double glazing is better there and you cannot hear anything at all.

This Hotel, four star, was perfect for me.
Is central, English was never a problem and the front desk staff were generally very helpful with suggestions and advice.
The rooms themselves were clean, but not fancy, but definitely worth the cost. The breakfast is very complete. Is very nice.
the best vacations, thanks .

For only $75/night, this four star Best Western hotel was perfect for us. While it is a 5-10 walk to the start of the beachfront, the hotel is right by the subway line to go to Valpraiso. English was never a problem and the front desk staff were generally very helpful with suggestions and advice. They quickly changed our room when we asked for non-smoking and let us use the Internet for free. The rooms themselves were clean, but not fancy, but definitely worth the cost.

This is not a 4 star hotel. I had a cold when we arrived into our "suite". There was no kleenex. There is no kleenex in this hotel. Toilet paper is what is on offer here. This just isn't what I expect when I pay $150 US a night for a suite.

The trick to entering the room to to try it 8 times. First put in the credit card key then left then right very fast. The biddet was so dirty my wife wouldn't go near it. The toilet lid was falling off. The TV tiny. The bedspread not to be touched. The internet was free, but useless. Basic keys in the keyboard don't work. No english internet here - no adobe acrobat - nothing. Breakfast buffet was hopeless and dirty. Point out that there are no eggs left and the staff agree but do nothing. Point out that the coffee area is dirty and they shrug. This is a one star effort.

By the way, if you book online a 19% sales tax will be added to the price quote. Yet there is no such sales tax for foreigners in Chile. Where does this money go I wonder.

One last thing, this is not on the water, there is no view of the water, there is no marina. There is a busy road and a bus stop and a lot of noise. It stinks.