My wife and I are seniors. We were looking for a hotel near the port at Valparaiso, Chili. We were taking a 15 day cruise on Princess and wanted to spend a day and a half in Vina Del Mar prior to boarding. That was a wise and wonderful choice. Vina Del Mar is terrific. We were really impressed, Vina is Chile's Fort Lauderdale.

Before I go further "Vina" is quite different than the port facility city at Valparaiso, but they blend one into the other. Valparaiso is older and quite historic, but Vina is modern up-to-date with wonderful restaurants hotels and shopping. Both of them deserve your attention and because the Best Western arranged a guided tour we had a wonderful one day tour of both cities.

The Best Western hotel is perfectly located. It is in the older downtown area of Vina, but it is a three block walk north over the river to the restaurants and other attractions. Most other hotels aren't as centrally located. If you're not experienced with Vina you will be asking for taxi rides.

We started each day off with a wonderful complete breakfast included in the price. Everything fresh and hot. People at the desk spoke very good English and worked very hard to satisfy our particular needs. As example I have a laptop and the hotel provides free wireless Internet. Unfortunately Chile has a 240 V electrical system and I didn't have a converter. Someone at the front desk found one for me.

The room was large, comfortable, by South American standards. You may miss some of the little amenities of a Sheraton or Hilton, but overall we would stay here again anytime.

Chile is beautiful, research and enjoy your time there. Sincerely, Anymouse

I took the Tur Bus from Santiago bus Terminal (about $8.00). They are frequent and comfortable - by far the best way of getting there. I took a taxi from the Vina Del Mar Bus terminal but the hotel is close to a metro station if you really want to save money. It is centrally located and a pleasant walk from the ocean front, city bus, restaurants and a market. Reception was good and they spoke English. My room was fine - clean and comfortable. They don't provide face cloths in the bathroom. The buffet breakfast had a good selection of cereals, fruit, breads/pastries and hot dishes. I am planning on staying at the hotel again in April.

I wanted to be centrally located for my social engagements and this medium, quite intimate hotel was perfect. Well appointed rooms, a very nice dining area for the breakfast included and a cozy bar for that afternoon drink after shopping. My maid was quite congenial and very efficient, more than I can say for the rest of the staff who lacked people skills and could have used a bit of customer service training. All in all, I had a very pleasant 5-day stay.

This hotel is not bad at all. The rooms are on the small side but still comfortable. The hotel is generally clean. The front desk staff and bell boy are extremely friendly and helpful. They helped us with everything and were great. The restaurant is awful, the food is terrible and the restaurant staff are always waiting for a tip even for bringing a fork or something. It is not pleasant when people constantly hang about for a tip and then get the hump when you don't give them one. The cleaning service is not really great (not enough towel, not enough toilet tissue etc) and leaves a lot to be desired. Saying all this the front desk staff were so helpful that it did make the trip pleasant (In particular a guy called Boris) and if you are not worried about food then I would recommend this hotel. A tip- ask for a room that gives unto the main road. The double glazing is better there and you cannot hear anything at all.