This is not a 4 star hotel. I had a cold when we arrived into our "suite". There was no kleenex. There is no kleenex in this hotel. Toilet paper is what is on offer here. This just isn't what I expect when I pay $150 US a night for a suite.
The trick to entering the room to to try it 8 times. First put in the credit card key then left then right very fast. The biddet was so dirty my wife wouldn't go near it. The toilet lid was falling off. The TV tiny. The bedspread not to be touched. The internet was free, but useless. Basic keys in the keyboard don't work. No english internet here - no adobe acrobat - nothing. Breakfast buffet was hopeless and dirty. Point out that there are no eggs left and the staff agree but do nothing. Point out that the coffee area is dirty and they shrug. This is a one star effort.
By the way, if you book online a 19% sales tax will be added to the price quote. Yet there is no such sales tax for foreigners in Chile. Where does this money go I wonder.
One last thing, this is not on the water, there is no view of the water, there is no marina. There is a busy road and a bus stop and a lot of noise. It stinks.



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