My girlfriend and I have jus returned from the all inclusive Sunrise Island Garden Hotel in Sharm El Sheikh and I have to tell you, if you can afford to go elsewhere then do!
Depending upon whcih website you look at, the hotel is described as a luxurious 4 or 5 star resort. Let me tell you, this hotel is neither. I would say it's no moe than a 2 star hotel and on the strength of that, is in my opinion over priced. 400 quid each to stay in this hovel is at best cheeky, at worst misrepresentation of a sub standard product!
We arrived at around midnight on our first day. You can often tell a lot about a hotel from its lobby, and immediately I had a sense of what was to follow. The lobby is dated, not particularly clean and slightly chaotic, and this pretty much sets the theme for the hotel in general. We arrived with several other guests, and the fellow that took us to our room couldn't get us in quick enough in order that he could get back to the other guests and the further possibility of a tip. It is no joke to say that my girlfriend and I had to virtually run in order to keep up with this joker. Once inside the room he lobbed our cases in and was off like a long dog! No explanation as to what our all inclusive entitlement was, what time breakfast, lunch or dinner were, what facilities the hotel had on offer, absolutely nothing. What we did have was a welcome pack that was in Russian! Useful? I think notski!!!
Then there was the room. We paid for a double room and naturally expected a double bed. What we had were two beds on either side of the room. After much reorganisation of the room we pushed the beds together, revealing all manner of crud under where the beds had previously been. Nice touch. I took my shoes and socks of and walked to the bathroom. Once inside the bathroom I discovered that the soles of my feet were black with grime from the hotel room floor. If you can picture a travel lodge hotel in the 1970's then you have an accurate mental picture of what the room is like! The bathroom had a broken soap dish in the shower, a broken shower door and no toilet paper. Inexplicably, it had a telephone on the bathroom wall. What that's about I have no idea! The good points about the room were the air con, which blew nice and cold (to start with, which we will come on to in a minute!), the free electronic safe, and the beds and pillows which were fairly comfy. The TV was a throw back to the late 80's. I didn't know whether to plug it in or put coal in it!! All in all not a good start!
Then there's the food. There is an Italian Restaurant, which is quite nice but you have to book it. We had to wait 3 days to get a table. I've eaten in Conran restaurants with a shorter waiting list! The same applies to the poolside restaurant. It's pleasant enough but why do you have to wait for 3 days to get a table??? Breakfast, lunch and dinner are served in the main restaurant which is a buffet. I kid you not, it is rubbish!!! it changes only slightly daily. My girlfriend and I had more or less the same thing for every meal and it really is a free for all. Proper chaos. You end up having rice with pasta, with potatoes and bread with some for of chicken every day. We were eating the oddest combination of food, simply because it was so bad and the choise was limited. We ended up sacking it and going to eat in the nearby Naama bay and I feel that this really paints a picture. Despite having paid for an all inclusive package, we were paying to eat out most nights. My pallet is not the most discerning, but even I could not eat this muck every day! I liken the grub to1980's school dinners. You eat them at first and then go to the chip shop every day because they're so rancid. Rancid is a good word to describe the food.
I sound like a right moaner but I'm not, just bear with me as I'm a disgruntled and disappointed person who wants to prevent anyone else making my mistake.
The real piece de resitance was the evening entertainment. Now don't get me wrong, I have no problem with Russian's, Belarussians, Dutch, German's or Ukranians but why do these people love Karaoke so much? We were "treated" to Karaoke evenings on 3 of our 7 nights. Driven by drink and encouraged by the moronic Animation Team, we were subjected to Russian Karoke Classics incessantly. The hotel is in the middle of nowhere and so you can't really go anywhere as an alternative (apart from the sister hotel which is more of the same) so thus youare a captive audience. And this all taks place on the main stage in front of the pool bar in the centre of he hotel on amplified speakers. Even if you retire to your room, you can still hear this rubbish and it all goes on until midnight. We were meant to have oriental dancers one eveing but these failed to appear, and we watched a fakir show which was quite good but lasted only 20 minutes before the sound system was cranked and the Karaoke commenced!!! Seriously, I would've thrown myself out of the window but unfortunately we were on the ground floor!!!!
I liked the pools which were clean and tidy and the gardens were pretty. The all inclusive beer cocktails and spirits were ok. The wine was roapy but I wasn't expecting to be quaffing Crystal so fair enough! The staff were quite nice albeit inefficient. The air con packed up in our room - fair enough, it happens. I reported in 6 times (6 TIMES!!!!!!!!) before they sent someone to have a look! I reported it so many times I was starting to annoy myself!!! They got it sorted and were very apologetic, but by this point I was really getting the ump, and all the little annoying nuances were starting to grate. Dollars for everything? They seem to prefer it to their own money. I never encountered 1 American during the entire course of our stay, so why on earth would I bring American money to Egypt? Weird!
The hotel is on the perimeter fence of Sharm El Sheikh airport and the planes fly all night. You can actually see the departure lounge from the hotel. If you are a light sleeper then you will be woken in the night by aircraft taking off.
To compound everything, we ate at the hotel restaurant on the last evening, and I now have a bout of the trots to end all bouts of the trots!!!! Not nice I can assure you.
So there you have it. I could go on but I think you're probably getting a flavour for it by now. If you're looking for a run down, dated, overpriced hotel with dirty rooms and enjoy eating the same food every day for 2 weeks then this hotel is most certainly fo you. If however you want to come home feeling relaxed and refreshed and not wanting to scream every time you hear the Karaoke classic "I will survive", then book elsewhere. Any of the hotels in Naamah Bay are very nice and worth a look. This one most certainly is not.




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