Just an ok hotel. Went there in a package holiday, and soon we realised it was one of those hotels ready to host large groups. It is indeed used quite a lot for conferences, business meetings, etc. Still, it's pretty decent. The room we stayed in looked a bit "old-fashioned" (decoration wise) and had no views, but it couldn't be cleaner. Actually, the whole place was extremely clean. The common areas were refurbished and looked a bit more "modern". There's only one elevator and that can sometimes be a problem... you always have the stairs!
Staff friendly enough, professional... obviously used to handle large groups of lost tourist and visitors... I speak Portuguese so I couldn't check if they spoke other languages myself, but I did hear one of the guys speaking some English on the phone and some others speaking some Spanish.
The restaurant is very good and the buffet breakfast is just suberb! It was great to go downstairs every morning knowing you'll be filled with Brazilian delights!
The location is ok too. You'll have to get the bus or a taxi to get anywhere in the city, but there's a (windy) beach across the street, some shops in the area, and the AeroClube (a sort of open mall) 15/20 minutes walking.
Quiet and safe enough too.
Would I come back? ... It's not the greatest hotel in the world, but everything worked out ok and they were nice so... why not? (I'd definitely go back for the breakfast, oh yeah)