We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sheraton Moorea Lagoon Resort and Spa and Moorea?

We'll send you updates with the latest deals, reviews and articles for Sheraton Moorea Lagoon Resort and Spa and Moorea each week.

Explore other Moorea resources:

Sheraton Moorea Lagoon Resort and Spa: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 234 Reviews
5.0 of 5 stars
130
4.0 of 5 stars
42
3.0 of 5 stars
13
2.0 of 5 stars
17
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 14 hotels in Moorea
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 106
  • Address: Papetoai 98729 French Polynesia
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Polynesian-style Bungalow Resort situated on a private lagoon on the North Shore of Moorea. This description is based on information provided by the hotel.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates: $388 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Sheraton Moorea Lagoon Resort and Spa

( 33-37 of 234 )
“Surly service? Surely not!”

Sheraton Moorea Lagoon Resort and Spa

5 of 5 stars
Santa Rosa, CA
May 12, 2008
6/6 found this review helpful

What a trip! We booked three nights at the Sheraton as part of a four-night pre-cruise package with Princess April 24-28(the first night was at the Intercontinental in Papeete--see separate review). After reading the horror stories about food prices and questionable service, I had to investigate the property's web site to see what the hotel had available. I even contacted the hotel directly, which always responded quickly and courteously.

We arrived at 2:00 PM to find our room (#70) ready. We were driven to our overwater bungalow and had to catch our breath for at least an hour before setting out to explore the area. Just look at any of the pictures submitted by previous reviewers and you will see what I mean. Our particular view was a glimpse of the horizon but also of the lush mountains and the residential area across the lagoon. A magnificent backdrop. Our location ensured us that we could not get the afternoon sun, which can be quite intense indeed. It was perfect. Yes, the morning rooster and dog serenades are now legendary. For dinner, we went to the restaurant just above the bar, where we each had a Caesar salad with perfectly cooked mahi-mahi. At 1800 CPF (or about $25) including tax and service (gratuities are not part of the Tahitian culture), this represented fair value indeed. A $30 bottle of New Zealand sauvignon blanc was most welcome. Before dinner, we celebrated our arrival by indulging in a two for one Happy Hour cocktail. Our strawberry margarita (I know--it sounds a bit hokey) was nicely made even if there was an insufficiency of tequila. One drink cost $14; therefore for two, it was $7 each.

We went to the creperie for our first breakfast and ordered the continental breakfast which includes a fruit plate, a small glass of juice, pastries, and one cup of coffee (or similar beverage). At $18 this was, admittedly, a bit stiff. Shortly after, we met in the lobby for our island tour with Albert of Albert Tours. A transplanted German Swiss whose native language is Tahitian (not German!), we got a 4-hour tour which included the famous Belvedere. But most important, we got to stop at one of the few supermarkets on the island: the Chinese owned Champion, where we were able to pick up enough provisions for the remaining two breakfasts and two lunches! At $28, we were most relieved.

The second night we arranged for transport to the Tiki Village, which is a Tahitian village of 17 permanent residents whose job it is to entertain and instruct tourists. For 9,700 CPF (nearly $140) including transport, we had two shows and a dinner with wine (not very good but it was included). The show was outstanding in its variety and authenticity. Unfortunately, those who shun group participation may wish to sit off to the sides.

One should definitely plan on spending a day at the hotel's pool or beach and do nothing. Well, perhaps swimming is called for!
Our third night we were picked up--for free--by a driver from Chez Roger or Honu Iti (little turtle), a ten-minute drive from the Sheraton. Roger Iqual is training sous chefs but always shows up and participates in at least one aspect of the meal. An amusing gimmick here is the feeding of the rays at about 8:30. Even Roger seemed amused. Our ahi were excellent as were our salads and dessert. With a bottle of Chablis (so-so), the bill came to $77 a person. However, after we got back to our rooms, I examined the bill once more and discovered to my horror the phrase "Service not included" in English. Oh well.

We hated to depart the serenity of the Sheraton and lush magnificence of Moorea but at least the transfers back to the pier for our catamaran to Papeete gave us a final glimpse with the promise to return.

  • This TripAdvisor Member:
    • Liked — The friendliness of the staff and views from the bungalows
    • Disliked — The lack of experience of some maintenance personnel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M-man11's Summary
Date of Stay: April 2008
Traveled with: Friends
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $388 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Picture Perfect”

Sheraton Moorea Lagoon Resort and Spa

5 of 5 stars
Los Angeles
Apr 16, 2008
2/2 found this review helpful

We splurged for the overwater horizon premium bungalow - it was worth it. Couldn't see any other neightboring bungalows, it was like being on your own isolated island. The entire property is very low key. No crowds, never had a problem getting lounge chairs in sun or shade, not like other places we've been. Tennis courts always available. Fitness room not crowded. Restaurants always had prime tables available. Staff very friendly. Only drawback is that there is absolutely nothing within 45 minutes walking distance in either direction. We enjoyed the scenery, but had actually been looking for shops. The gift shop in the hotel was extremely expensive and had very little to choose from. We had our breakfast and dinner included in hotel price - very glad we did, as the restaurant prices were sky high. Food was good; service a little slow, but maybe that is just the island's way. We'd go back in a minute, hated to leave after 8 days there, would highly recommend it.

  • This TripAdvisor Member:
    • Liked — The location and views
    • Disliked — no shopping nearby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dgalambos's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 31, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $388 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Sheraton Moorea - eh”

Sheraton Moorea Lagoon Resort and Spa

Apr 15, 2008
3/4 found this review helpful

We recently went to Moorea and stayed at the Sheraton. It was a lovely resort and the accommodations were very nice. We stayed in an over-the-water bungalow with a very nice view of the sunset. However, the food was really bad, except for the desserts, and as time went on, we started to notice that it was a bit dirty. The pool lounge chairs were covered in bird poop, and the towels were stained and gross. The staff was semi-friendly but didn't necessarily go out of their way to accommodate you. In fact, some of the wait staff was a little obnoxious. The bartender looked like he was smirking at you, and then you paid like $80 per person for lunch. The club cars the staff uses to get around the resort are really annoying, and they hardly get out of your way. The French Polyensian show is a total waste of money (like $120 additional for dinner if the show is happening). I think there is another show in town at the Tiki Lounge that is cheaper.

I am giving Sheraton an extra 1/2 star because they did have some great free activities, like snorkeling, kayaking, tennis courts and a gym. They will organize activities for you and give you good advice on where to surf if you're a surfer (we are not but met some surfers who ended up staying on Moorea, rather than going to Bora Bora, because of the better surfing areas). I would recommend a short stay at the Sheraton in Moorea and not doing a meal plan. I would recommend renting a car, going into town and getting some non-perishable items to satsify you for brunch and then having dinner off the resort. The cab rides are expensive, as are the meals, but you will eat well.

We met some nice people and had some good drinks (mainly drinks made out of alcohol we brought ourselves at the duty free shop in the US). Nothing can really detract from the beauty of the water and the island, so you will have a good time no matter what.

  • This TripAdvisor Member:
    • Liked — The view of the sunset
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jabrams24's Summary
Date of Stay: April 2008
Age group: 25-34
Member since: September 20, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $388 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“My Favorite Trip of All Time”

Sheraton Moorea Lagoon Resort and Spa

5 of 5 stars
San Francisco
Apr 8, 2008
4/5 found this review helpful

My husband and I stayed at this hotel as part of our honeymoon. I absolutely LOVED this hotel, the activities desk and the font desk people were very friendly and even the wait staff at the restaurants were nice. I felt that the service was wonderful and our Premium OWB was just perfect we also had the great luck of having wonderful neighbors (except for the last night where I think a bunch of natives were staying next door for some reason and this old woman decided to swim topless in 5 feet of water and then decided to bring out her fishing pole...don't know why since there were only beautiful tropical fish that I saw...a little disturbing). Anyhow, the snorkling was perfect, lots of fish to see as opposed to Bora Bora (you can see my review of the Bora Bora Pearl). The rooms were very clean and large and we had food in our room especially bread to feed the fish and I didn't see a bug in our room once. The weather was awesome and maybe that was just the luck of our timing. They also spray the property I think for mosquitos so to be honest I don't think I got a bite even once until I went off the property for excursions. I was extremely happy with this resort and I felt fully relaxed here.

  • This TripAdvisor Member:
    • Liked — The room, the location, the beach and the service.
    • Disliked — Bees out near the flower beds (outside verranda area) during the breakfast buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJGirl12's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $388 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Honeymoon at the Sheraton Moorea”

Sheraton Moorea Lagoon Resort and Spa

5 of 5 stars
arizona
Mar 30, 2008
5/6 found this review helpful

My husband and I just returned from our honeymoon in Moorea and Bora Bora. If it was not for this website I would have never been able to decide what resort to vacation at. We decided to stay at the Sheraton Moorea and the Bora Bora Nui. We made our decision from all the great reviews on this website.
The Sheraton Moorea was unbelivable. We arrived at the resort at 9am and our bungalow was ready for us to check in. It was nice we were able to do this since we were exhausted from our red eye flight. We stayed in garden bunglow #30 which was perfect because we were only steps from the pool. The cruisine was delicious however very expensive. We rented a scooter (from RENT A SCOOT, LIONEL) which allowed us to travel around the entire island. If you go through the resort it is MUCH more expensive. I just called Lionel from the yellow pages and he has the best rates. After touring the entire island of Moorea and the scooter we were able to see the other resorts. By far the Sheraton has the best location. The scenary around the Sheraton could not be better compared to the other resorts. The resort was great, the staff surperb and without hesitation will stay at the Sheraton Moorea again. All the free activities, snokeling and kayaking was great. We had no problems getting the equipment. I can't think of one bad comment about the Sheraton.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizcat's Summary
Date of Stay: March 2008
Member since: September 26, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $388 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Sheraton Moorea Lagoon Resort and Spa

( 33-37 of 234 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Sheraton Moorea Lagoon Resort and Spa? Share your experiences!

Do You Own Sheraton Moorea Lagoon Resort and Spa?

Sheraton Moorea Lagoon Resort and Spa Also Known As

Address: Papetoai, 98729, French Polynesia