My daughter and I stayed at the Crowne Plaza in Phoenix for two nights. The staff was very friendly and welcoming and the room was very comfortable and overlooked the indoor pool area which is attractively decorated. The next morning my daughter enjoyed swimming in the pool and soaking in the spa.
Shortly after we checked in and got in our room our phone rang, It was Jay from the front desk who asked if everything was okay with our room. Then he proceeded to let me know that I had left my purse on the floor in front of the registration counter (actually my daughter did), so I quickly replied I would be right down to get it. If he had not been so quick to see the purse and let us know, my daughter could have lost the purse and all her credit cards. We really appreciated Jay's quick response.
We will stay at the hotel the next time we are in the area, and will recommend it to others.
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