We were able to check in (very) early. Staff was very friendly. Upon entering our room, we noticed that our bed was not done completely with pillows missing. It took no more than 5 minutes after calling, for the staff to come and make the bed. Later on we received a note form the front desk apologizing for this and a small bag of goodies. We thought it was a very thoughtful gesture.
Breakfast is the usual, nothing extra ordinary.
Location is great. Airport, car rental and highway is very close. There are a bunch of Chinese restaurants that are good right across from the hotel (can walk)
Will definitely stay here again

I stayed at this hotel on business for 3 nights and found it to be excellent. The staff is very professional, and always greeted me with a smile. The business facilites are excellent, and the rooms perfect for working late into the night. The free airport shuttle made it a simple task to get in and out of quickly. The only thing I didn't like was the surly attitude at their restaurant, and the mediocre food, but there were many options close by, so that was not a problem.

For 15,000 Marriott Rewards points, this excellent facility was a very pleasant steal for me. But without points, I would have paid $269/night plus taxes and other fees, and I'd probably be a little more critical.

The rooms are recently updated with generally quality materials and good lighting everywhere. Both the rooms and common areas were very clean and quiet during my stay. The buffet breakfast was a touch bigger and tastier than I've had at recent other Residence Inn stays. The Internet service in the common area was well-equipped and sufficient for efficiently printing out boarding passes, checking the news, and the like.

The front desk staff was efficient and helpful, but one or two of the staff were somewhat aloof and impolite, while another manager was very friendly. The free airport shuttle was on time, convenient and speedy, although the front desk mumbled something about possibly competing for shuttle space with hotel employees on certain shuttles during the week.

I didn't have the time to use the other amenities, but others seemed to enjoy the hot tub, the fitness center is advertised as 24 hours, and several other typical Residence services are available.

I've stayed at a fair number of Residence Inns and Courtyards, and this was one of the nicest, especially using points.

stayed during baseball spring training in 2006. love the hotel. nice cozy studio apartment like room with full kitchen. nice bed and view of the basketball court.

hotel had nice big gathering room for breakfast and weekday dinners. fireplace and overstuffed furniture. enjoyed chatting with other guests.

chinese cultural center and shopping just across the street. good chinese restaurants and general store. very spacious quality to hotel and neighborhood. shuttle to airport was convenient.

i will definitely stay there again when i am in phoenix,.