Attended a training conference April 28 - May 2, 2008. This wasn't a vacation! Upon arrival at the resort via shuttle from Phoenix's airport ($20 includes gratuity and is billed to your room), we were instructed to leave our luggage outside and enter the lobby to check in. After check-in, we went back outside and our luggage was loaded into a golf cart. I figured this was a courtesy of the hotel, since it was 99 degrees on April 28 and they didn't want us to suffer heat stroke. Maybe, maybe not, but there was an $8.00 "porterage" charge on my bill. So the golf cart is or isn't an option?

Also, they charge you $2.00 daily for the maid. Hey, that's not a problem, but I wish they had told me - I left three bucks every morning (and yes, she took it). Basket of snacks is ridiculously over-priced ($8 for a bottle of mineral water, $3.75 for a mini-can of Pringles, $3.50 for a small bag of M&M's) - don't eat the snacks!! $45 if you want to buy the scratchy robe - nope!

I visited the business center to use their computer to check my e-mails. $1.00 per minute of use and extra for printouts. Come on! Also, we were instructed to bring a FedEx box and/or label so we could send home the giant binder of materials, and even with a pre-paid label on a box, some of my colleagues were told there would be a $5.00 "handling fee" assessed. What, for FedEx to come pick up the box?

Rooms were dark and very dated. A/C was loud, and I could hear the guy in the room next to me - every yawn, cough and fart.

Grounds were meticulous and pretty. Five pools, but I never used them. And you'd best have a car with you - you can't go anywhere without one.

We took an internal flight from LAs Vegas to Phoenix, and had not booked any accomodation, when we got there we Scottsdale Plaza Resort, when driving up and down Scottsdale Road.

Anyway Hotel really nice, our room overlooked the tennis and putting green on the second floor, it was a lovely room, the staff were brilliant nothing was to much trouble.

I would reccommend staying at this hotel if you want to chill out hotel in good location.

If we visit phoenix again we will be back.

Definitely do not pay more than $75 per night to stay here. We paid more through Priceline and expected a much better quality hotel. Room was dark and very dated. Bathroom needed to have a good mold removal and paint job. Carpets were very worn. AC unit was loud! Only saving grace was the bed - it was comfortable. Since we only stayed 2 nights, we put up with it, but had it been longer, we would have just left and gone somewhere else.

I booked with Priceline and paid only $72 per night for a Saturday and Sunday night. When I arrived, I realized I made an error in my booking. The hotel staff was very accomodating and worked with Priceline to get things straight. Rooms were clean, not totally updated, good beds, showers were a littel dark.
What made the experience was the wonderfully landscaped and manicured grounds. There was staff constantly cleaning and trimming the entire facility. The pool and hot tub were great.
I have stayed at the Scottsdale Princess for 5 times the rate and I would say that the Plaza, on a smaller scale, is a better choice for people that want to spend their money doing other things.