Our church group spent the night at the La Toscana this past President's Day weekend. We were a group of about 40, including about 5 children. With the group rate we were able to get, my family of 4 stayed in a double queen room for $69 a night.
After reading some of the earlier Tripadvisor reviews, we had steeled ourselves for the worst. However, we were pleasantly surprised in some aspects. When we drove up to the place, my kids oohed and aahed at the cool exterior, which was made to look like you were driving into a big cave. The whole hotel is done up that way. Some might call it cool, some might dismiss it as campy, but we liked it.
As soon as we got settled into our 3rd floor corner room, we all suited up to head down to the pool/spa. On the way there, I noticed the hallway floors, which were made of faux-rock tile, were badly cracked in places, exposing the chicken wiring underneath. Not very safe for people walking around on bare feet?!
The pool was pleasantly heated, meaning it can probably be enjoyed year-round. The pool deck was OK, but there were a few high traffic area spots where the faux rock surface was breaking up and needed to be replaced. The "spa mineral water" jacuzzi was really nice, with jets positioned at various heights. The spa jacuzzi was ensconced in a hut adjacent to the pool, the idea being the parents could soak in the jacuzzi while keeping one eye on the kiddies. It was a pity that the poolside bar was not open for business. It would have been nice to have an ice-cold adult beverage to enjoy at poolside.
Our room looked like it had received a reasonable amount of attention recently, especially in the bedroom area. The furniture in the bedroom looked fine and everything seemed to be in order. They had even remembered to put in the requested roll away beds in our room prior to our arrival, which was a nice touch.
The bathroom, however, wasn't in the best shape. We didn't use the tub and shower in our room, but a friend who was staying down the hall from us complained that there were issues with the water pressure and temperature running from hot to cold at any given moment. A nice marble-looking vanity sink/mirror had been put in just outside our bathroom, but the workmanship was subpar; you could see the caulking bulging out from between the counter top and sink basin. And, you could still see the chalk marks where some construction foreman had scribbled "308" to designate which room the counter was supposed to be installed in.
The door to our bathroom, although sporting a fresh paint job on the outside, was peeling and gross on the inside. Every time I sat down to use the toilet, you could see the door obviously needed a paint job. The sinks and tubs had no stoppers, which made me wonder how I would be able to fill the bathtub with water for my daughter.
The balcony was also kind of gross so we didn't spend any time out there. The view was of a vacant lot and there was this chicken wire strung along the bars of the balcony fencing that looked really unsightly- perhaps it had been placed there to protect children from getting their head stuck in the bars?!
Before we checked out Sunday morning, we breakfasted at the Paradise Grille restaurant right next to the front desk/lobby of the hotel. Many of the breakfast specials were priced reasonably ($3.50-$6.00, including coffee or juice) and the food was decent. The service was friendly but a bit on the slow side and you could tell the place was popular with the locals, too.
Overall, for the price, I'd say we got our money's worth. I'd characterize this resort as one that is still a "Work in Progress." I hear the resort is going to change hands soon. Hopefully, under new management, we'll continue to see improvements in quality.






Value
Rooms
Location
Check in / front desk
Check in / front desk



