I had somewhat of high expectations for this hotel, but overall it just didn't live up to it.
The locations is in the heart of La Jolla within walking distance to restaurants, shops, and the beach. The rooms were quite large with modern amenities and the bed was very comfortable. Continental breakfast offers a good variety and the quality was good.
I bet you now wonder how come it didn't meet up expectations? The first and most important reason for me was ambiance. I also realized that this varies depending on personal taste.
I just found it very weird, how the calm ambiance of the hotel seems very holistic, it's almost like you're walking in to a spa. But then I discovered they don't even have a spa room. The fact that all the rooms are in one floor is a bit weird to me. The staff are very nice and charming but they still weren't able to make me feel welcome. Cold is one word to describe the ambiance.
And then there are the little things...such as only one phone out of two was working in the room, and it's not the one next to the bed. We heard loud banging and drilling noise in our room, when we called to complain the staff was very polite on the phone but just told us that they dont know of any construction going on. The room card swipe for the garage door never seems to work, we have to wait sometimes 5 and other times 15 minutes to get into the garage. When we reported this to the concierge, again they were very polite and sweet but didn't offer any resolutions.
After seeing the Valencia hotel across the street, I think we'll give it a try next time we're there,







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