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Cascade Village: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 19 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
5
3.0 of 5 stars
0
2.0 of 5 stars
2
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 15 Specialty lodging in Durango
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Address: 50827 Hwy. 550 N. Durango, CO 81301
Property Type: Condominium
  • Self-catering guest units that include apartment-like features, such as living room, laundry room and a kitchen with cooking facilities.
Description: Attractive Mountain Chalet Condominium Resort located in the San Juan Nat'l Forest. This description is based on information provided by the specialty lodging.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $109 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Cascade Village

( 4-8 of 19 )
“Pretty good!”

Cascade Village

Mar 16, 2007

Stayed March 10-14 at Cascade Village. Have stayed at this property many times before and really enjoyed it. Unit #38 or 138 (AKA) was nice.

UPSIDE: Lovely cowboy/western theme with large rooms, comfortable beds to accomodate an eight person group. We had a 3 bedroom and 3 full bath unit that has a large kitchen, plenty of space and the views of the snow covered mountains were spectacular!

DOWNSIDE: When you go to the durangomountainresort.com website it shows available lodging and when you click on the Cascade Village tab you are able to see various types of lodging on that property. In the large 3 bedroom/3 full bath unit, it reads "washer and dryer located in unit or in building". What it fails to tell you is that the washer and dryer maybe located behind doors that are locked by the owners and not for guest use and/or that the washer and dryer "in" the building may be in a TOTALLY different building than the one you stay in. If you expect to use a washer and dryer in the unit you are staying in then PLEASE make sure that you will have one available and UNLOCKED when booking. We packed light thinking that we could easily wash our ski clothing each night (as we have done so in the past while staying in some of the other wonderful units). Instead it was a hike/drive to a different building every 30 minutes in the evening to see if one of the 2 washers/dryers were available since MANY other guests seemed to be in the same predicament.

Overall, we REALLY enjoyed our stay at Cascade Village and would consider it again in the future.....we would just pack more ski clothing.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jane713's Summary
Date of Stay: March 2007
Member since: January 23, 2006
Was this review helpful? Yes No
Management Response
TimBurke, General Manager
(Management representative)
Mar 21, 2007
Thank you for staying at Cascade Village. I am glad that you enjoyed your overall stay. I will pass your comments on to the homeowners in our rental program to suggest that they consider always allowing guests to have access to washer/dryers in the larger condominium units. Most of our smaller 1 and 2 bedroom units are not equipped with washer/dryers and guests do need to utilize the coin-op facilities. Please come back again soon. - Tim Burke
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Condo ratings”

Cascade Village

Jan 6, 2007
2/2 found this review helpful

Ask for a Condo with an "A" or "B" Rating. They will be in much better condition than a "C" rated unit. If you are not happy with the first unit you are placed in, ask the managment for another room. All of these condo's are individually owned. The location is perfect., the views breath taking!!!! Skiing is less than two mile away with transportaion provided.

If you have any problems ask for Tim Burke. he is the manager for the rentals.

Enjoy you visit!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thekahuna1's Summary
Date of Stay: January 2007
Member since: January 06, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Management Response
TimBurke, General Manager
(Management representative)
Feb 2, 2007
Dear thekahuna1, Atlanta,

Thank you for writing an insightful descripiton of the condominium ratings system at Cascade Village. There are 81 condominium units in our rental program. Many of the units have been renovated over the past year. Currently, 47% of our inventory carry an A rating - new or like new condition and 42% carry a B rating - used without noticeable defects. The remaining C rated units get utilized rarely - only during extremely busy holiday periods. These C rated units are under scrutiny by management. I cannot guarantee that all reservations will be booked into an A or B rated unit. Please call me if you have questions and I look forward to meeting you on your next visit to Durango Mountain Resort - Tim Burke, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Dont expect much”

Cascade Village

Mar 5, 2006
2/3 found this review helpful

Average to poor service, clogged drains, they dont clean your room every day, look at it as renting a condo dont expect much

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: March 05, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Management Response
TimBurke, Property Manager
(Management representative)
Jun 27, 2006
Thank you for posting your comments on your stay at Cascade Village. Our property has gone through management changes in recent months and consistency in our daily operations has been lacking. Our staff are now learning to better communicate information to our guests regarding our services. Cascade Village is a condominium hotel. Housekeeping services are provided on a limited basis and full service cleaning is scheduled every 3 days during a long term guest stay. On a return stay, you will experience better service.

Thank you,

Tim Burke
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Experience”

Cascade Village

Jan 5, 2006
1/2 found this review helpful

Chose this place to stay for our honeymoon. When we arrived I was disappointed with the exterior of the condos and the hallways outside the condo were not impressive. However, once we got to our condo found it to be a very nice unit. We had all the kitchen amenties we needed. Small washer and dryer to do laundry and a nice deck outside. Our unit had a small portable air conditioner in the bedroom that made the evenings very comfortable. Felt like a home for the week we were there, and the price was very reasonable.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: July 2005
Member since: January 05, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Unit and Housekeeping were not acceptable”

Cascade Village

1 of 5 stars
Gilford, New Hampshire
Jun 14, 2005
3/3 found this review helpful

The only two things that Cascade has going for it is the friendly staff at the front desk and the surrounding area which is beautiful. The unit was awful. We stayed there for two days as an extension of a week long trip to Durango. The unit was rundown, not cared for, not cleaned (Looked like bedsheets had not been changed, did not get housekeeping service for the night we stayed there, and there was food all over the place and there was rotting food in the pantry and frig.) The explanation we got was "Oh Sorry this is a chronic problem." We did get a discount on checkout.

We won't stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2005
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Cascade Village

( 4-8 of 19 )
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Cascade Village Also Known As

Address: 50827 Hwy. 550 N., Durango, CO 81301