We stayed in Key West Saturday, April 5 without a reservation, as we were checking into a cottage the next day for four nights. I called the Southernmost On The Beach and was quoted a room with two queen size beds for $199. I asked to book it but the woman who answered said there were a lot of beds available for this price, and to just come on over. And so we did.
A woman named Veronika, who clearly does not understand she works in the HOSPITALITY business, told me the SOTB was booked, but that there were rooms at the Southernmost. When I told her the rate we were quoted, she insisted there was no such rate and that the room would be $279. She was extremely rude to us, even suggesting we'd called another hotel in error. (I pulled the number up from my cell to show her.) Finally, she called someone who said yes, they were selling rooms for $199. NO APOLOGY, just proceeded with the check-in. And, the first confirmation she pulled up for me to sign had the $279 price.
After this, our experience was OK. The room looked fresh and clean but there were stains on the bedcoverings . It was an OK place to stay for one night. I wouldn't go back, as I prefer something with a little more personality -- both in the hotel/inn as well as in the people who work there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I selected this hotel as a top choice for:
Outdoor / Adventure