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Truman Hotel: Traveler Reviews

TripAdvisor Traveler Reviews

Reviews of Truman Hotel

( 2-6 of 33 )
“horrible first impression / reservation process”

Truman Hotel

1 of 5 stars
Miami, FL
Apr 23, 2008
2/2 found this review helpful

I had received a recommendation by a friend to reserve the Truman Hotel for an upcoming stay with my parents from overseas that have never been to Key West. I checked out their website and used the check availability option to contact the hotel. While inputting my information I am stating my university email address as preferred option to receive the hotel’s reply. When I get a response stating the first line introductory information states the following: "Please be advised that all guest must be 25 and older to stay here unless with parents". Great first impression I must say. Now you are discriminating against me because I am inputting my school's email and you automatically assume that my party is a crazy underage group that you rather not have. Furthermore the price indicated is 30$ higher than the price quoted to my friend who had called 10 minutes prior to me sending out the email request indicating the same room type and dates. Overall I obviously prefer to take my business elsewhere. What a way to make a terrible first impression and to do quite the opposite than making a potential guest feel welcome. I work for a major hotel company myself and feel appalled to experience such lack of professionalism. The email response was signed as the "front desk" (no name) which means that the hotel should probably reevaluate their hiring criteria to prevent loss of business due to unfortunate circumstances like this in the future.

  • This TripAdvisor Member:
    • Disliked — interaction with staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miasol's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: April 23, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
“Best Bang for your Buck in a Great Location”

Truman Hotel

5 of 5 stars
Orlando, Florida
Mar 31, 2008

My sister had stayed here 6 months earlier and she recommended The Truman. We arrived in Key West with no hotel booked so we looked around first. A few places near Mallory Sq were very expensive and fully booked. We tried a few quest houses, but some smelled mouldy and the rooms were small and old furnishings. We looked for the Truman to check for availality, they had one room left and we took it as the price was right, the location was great and the hotel itself was flawless. The rooms were decorated well, very new everything, Gorgeous Bathroom and Shower. Large Flatscreen TV, desk, comfortable king bed. No pool, but I think they have plans for one. All in all a very nice hotel and I would recommend.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayesPlace's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 27, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Tourists
Was this review helpful? Yes No
“Loved Truman Hotel!”

Truman Hotel

5 of 5 stars
Prague
Feb 27, 2008
1/1 found this review helpful

This little cozy hotel is simply gorgeous! I love Truman.
Whole hotel was remodeled recently and it is so cute, the rooms are smaller, but they are fantastic, I loved the bathroom and very comfortable beds.
The hotel is situated a few steps from famous Duval street, so you can enjoy the nightlife and you room is very close, but not so close that you can hear the noise - it is very quiet hotel.
I also liked the breakfest - it is served outside in the courtyard of the hotel.
I add some pictures - so check them, I can olny recommend this hotel, our stay there was lovely.

  • This TripAdvisor Member:
    • Liked — Everything.
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zazit's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: February 27, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
“Great Location, Staff, Amazing brand new rooms!”

Truman Hotel

Jan 23, 2008
2/2 found this review helpful

I just got back from wonderful Key West for my 30th Birthday. There were 14 of us, some couples, mostly single ladies. We had a BLAST! The Truman Hotel was 2 blocks from Duval Street but far away enough from the bars that you could sleep (when we actually went to bed at the wee hours of the night). The rooms are brand new and very stylish and great beds. The bathrooms had the sit alone sinks and wonderful waterfall showers and flat screen tvs. All in all, it was great. I decided to stay one more night and they gave me the same rate of $199 instead of the jacked up rate of $349 b/c of the sailboat races were in town. Beth was great to deal with at the front desk. There's no pool yet, but with so much to do, we didn't even miss having a pool. Great fresh breakfast in the morning too. Stay here! It's fabulous.

  • This TripAdvisor Member:
    • Liked — The stylish rooms, free parking
    • Disliked — no pool, no view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovethebeach07's Summary
Date of Stay: January 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 01, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
“Nice hotel, great location”

Truman Hotel

Jan 12, 2008
2/2 found this review helpful

We stayed at the Truman after checking out rooms at two nearby inns. It offered the best accommodations at the best price by far. We paid $129 a night for a room with two double beds. This included a continental breakfast (so-so but acceptable pastry, coffee, juice and fruit) plus off-street parking. The room was beautifully decorated in the style of a boutique hotel. We'd definitely stay here again. The only drawbacks: a way-too-chatty albeit friendly clerk at reception (it took us nearly an hour to check in) and a noisy air conditioning system. The location is excellent; if you like to walk, you'll find most attractions within five to 20 minutes of the hotel.

  • This TripAdvisor Member:
    • Liked — Well-appointed, clean rooms
    • Disliked — Noisy air conditioning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelingGirl43's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No

Reviews of Truman Hotel

( 2-6 of 33 )
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Truman Hotel Address

611 Truman Avenue, Key West, FL 33040