My husband and I go to Key West annually for the Boat races in Nov. and were unable to stay at our usual place, and therefore sought out the Albury Court (a Key West Historic Inn) as a new option. WRONG choice...While we appreciated the recent remodel, there were numerous issues that any reputable establishment would be ashamed of.
Our first issue came when the room we were assigned did NOT have internet (as advertised). We were moved to a much smaller room in order to accodate the neccessity. I also reported to the front desk (numerous times during our stay) the lack of toiletries, spa towels, coffee/condiments etc. If I did not ask, they were not provided.
The greater issue though was the presence of bugs in our room. Not only cockroaches ( which I provide in a Gatorade bottle to the front desk), but also what I categorized as ‘bed bugs’. The on site manager examined our room and stated these were ‘ghost ants’, not bed bugs. While I am less concerned regarding the type of bug, I showed her the bites that both my husband and I received in our 6 days at this hotel. All she had to say was, yes they do bite…………
This is a poor way to run a hotel, even a boutique one. At an asking price of $179 per nite, they need to improve service and get an exterminator, if they intent to maintain clients. Never agin for us.




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