I have never posted a review before, however, I dont want someone else to experience what we did. First, this resort says they are a Disney resort and that Tickets are available in the lobby. When we arrived at 3:00 pm our room wasnt ready, we had to hold the cab 20 min while they processed us only to find out that where we had to check in was not the area we would be staying. The cab cost 80.00 and they provide no shuttle service to the other properties. Secondly, tickets are not available all the time and the agent who said she would be there, was not in. They provide shuttle service to Disney and back but what they fail to advertise or tell you is that their are limited departures. They start at 8:30 am and every hour until 12:30 pm. They have limited departures from Disney and the bus picks up other people from different resorts, so you could be an hour or so getting back to your destination We rented a car. This resort needs to post better and stippulate their policies in full detail. Other than that, the villa was clean and nice. This was my first time to Disney and I must say I was disappointed that they dont offer very many rides for kids. Its all commercial. If they had as many rides as they do gift shops, side vendors and food shops, it would be great. I hope this will help someone.







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