Short and quick: Above and beyond courteous staff, clean, and comfortable. Free airport shuttle. Recommended.
This was an unexpected "find." My daughter's plane to Miami was delayed and she did not arrive in Miami until 12:30 am, so we had to find a place for her to stay last minute. We called the hotel directly and spoke with the young man at the front desk. He was very helpful. He told us the airport shuttle was making its last run, so he contacted the driver by radio and let him know who he was looking for at the airport and helped us get our daughter to the location of the shuttle pick up. He told us what the shuttle looked like, the name of the driver, and what he was wearing. (I'm sure he picked up on our concern of a young lady traveling by herself, late at night.) Then he booked the reservation. The rate we were given earlier when we called was no longer available, however he gave us the lower rate since that was what we were quoted earlier. When my daughter checked in, we discovered that she was booked into a suite. She said the room was great - clean and comfortable and we should stay there the next time we go to Miami. I wish all hotels were this helpful!







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