I was here for a conference. The hotel is close to the airport and the surrounding area has convenience stores and restaurants if you have a rental car. Otherwise, you are pretty much contained in this property. The entrance to the hotel is hard to find, but once you find it, all is great! Easy driving in the area on the weekends, not so much during the week. The rooms are comfortable but the noise level from adjoining rooms is very loud. Could hear everything as the connecting doors (connected to each room on either side of me) had openings under the doors. The carpeting in my room was dirty. It was nice to have a balcony, but the buses running people from the conference center made it impossible to leave the doors open due to the fumes and noise. The first room they tried to put me in only had windows @ shoulder height, so very claustrophobic. I had a rental car, so the access from the parking lot to the hotel room was difficult to navigate and ended up walking a couple of blocks though my room was actually overlooking the parking lot. The entrance was on the other side of the building. The air conditioning could not be controlled and the front desk told me to just turn off the air conditioner if it got too cold, which it was. Luckily, it wasn't too hot in Miami during my stay or I would have been turning the air on and off quite often. I took a tumble on some steps in the main building and they nicely gave me some ice bags, but when I asked for two more, they did not deliver them nor did they check on me to make certain I was alright during the night or the next day. Then the fire alarm went off one night at 1:30 a.m. We all dressed and headed outdoors. A group of us wandered around the building but did not see any staff. Some residents went back to their rooms without any clearance from any staff or rescue staff. Eventually heard from someone a drunken guest pulled the alarm so we all went back to our rooms, but without staff to direct us, not certain that was the safest thing to do. Positives: nice bathrooms with enclosed shower and separate tub. The beds were comfortable and the in room safe was complimentary. I did not use the spa or golf course.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event