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Horseshoe Casino: Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars
TripAdvisor Popularity Index: #2 of 7 attractions in Bossier City
Show Attraction DetailsHide Attraction Details
Activities: gambling
Attraction type: Casino
Address: 711 Horseshore Boulevard, Bossier City, LA
Tel: 800-895-0711, 318-742-0711
Fax: 318-741-7765

TripAdvisor Traveler Reviews

Reviews of Horseshoe Casino

( 5-9 of 18 )
“Best Overall Casino in the South - 7 Star Review”

Horseshoe Casino

4 of 5 stars
South Texas
May 11, 2007

I'm rating the Horseshoe in Bossier City 4 because I reserve the top rating for Caesar's Palace in Vegas. I visit this casino on the average of once every six weeks to 2 months.

Rooms - very spacious and comfortable. Top quality matresses and bedding. The suites have 3 TV's and a refridgerator. They also have a nice sitting area for entertaining, although it is built together with the sleeping area. The "Gold" suites include a Jaccuzi tub.

Casino - crowded and noisy on weekend nights. The casino is much more comfortable in the wee hours and on week days. They have a wide range of table limits and slot denominations from 1 cent to 100 dollars.

Comps - Horseshoe is different from the other Total Rewards properties. They don't give bonus points and they don't participate in the Great Gift Wrap-up like Vegas. They do give you cash back on the spot, so make sure you go by the Total Rewards desk on the way out - you'll always have gas money! Food and room comps are also handled differently. They are fair and open about their comps, it's just a little different than the other Total Rewards properties in that you get the cash back on the spot rather than in the mail (but the Horseshoe also sends vouchers in the mail). Every weekend features some tournament and/or give away and they have a drawing for a car about every other weekend.

Dining - Binnion's Steakhouse is among the best. Service is top notch and the prime rib is just right. The buffet is average - nothing special, but plenty of choices. The Cafe is a craps shoot - sometimes the service is great, sometimes it's not and I've been there when the cleaning crew needed to be called out - the food is usually what you would expect. They also have an Asian resturant I have not tried.

Security - Very good. Security at the entrance to the hotel elevators at night and plenty of security in the casino, including EMT/Security personnel.

Casino Hosts - I have hosts at all of the Harrah's properties in Vegas and in several others scattered around the country. My host at Bossier City is the best of them all. She has yet to deny a request and usually does better than expected. In April 2007 she came up with front row seats for my parents at a Kenny Rogers concert .

Entertainment - Live band most nights at an open bar near the resturants. Weekends often feature big name older country and 70's bands (Willie Nelson, etc.). The patrons of the concerts I have attended in the River Dome are well behaved. Security is evident and people are kept in their seats until the last number, when people are allowed to approach the stage.

The Caste System - everyone can earn a comp based on play. It's easier to earn comps playing the machines than the table games. The Diamond lounge is not nearly as good as those in Vegas. There is also a lounge open to everyone off of the high limits room upstairs. There are Diamond and 7 Stars lines for the casino cages and the Total Rewards areas. Those people who don't like that, might consider a little loyalty to a place in order to earn preferential treatment. There is a 7 Stars self-parking area very near the front door to the hotel. Diamond members can expect a room comp for just about anytime - with 2 or 3 weekend days blocked out per month. 7 Stars members can always get a room comped. In addition to comps earned as you play, the Diamond members get about $100 in food credit per month and 7 Stars members get about $150 per month - spend it at the steakhouse.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Always Enjoy the Horseshoe”

Horseshoe Casino

Apr 21, 2006
5/5 found this review helpful

We have been to the Horseshoe 2 times this year--The rooms are so clean that I am glad to leave a tip for Housekeeping--The buffet is wonderful---Room Service is fast and very good---Playing just the slots at the Horseshoe--We all came home with more money than we took with us. What more can you ask? Can't Wait to go back and it is a six hour drive for us but worth it!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“dirty rooms”

Horseshoe Casino

Mar 28, 2006
6/8 found this review helpful

Okay, I know its not las vegas, but they switched me to another room as they could not get my ac to function--the other room had hair all over the bathroom--the sheets were not fitted to the bed and the room was just dirty even after we requested a clean up----the casino can be smelled from the lobby-ciggy smoke --very bad ventilation---overall the place is unclean.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Discrimination at the payout cages.”

Horseshoe Casino

Mar 26, 2006
9/10 found this review helpful

Dear sirs:
{Discrimination at payout cage. March 2006}
We have always enjoyed visiting the Horseshoe hotel in Bossier City.
We love to play craps and other games in the casino. But things are different now.
In order to get change or to cash out we feel discriminated against in the different lines. It takes so long to get change now. The Gold , Platinum,Diamond,and Silver lines make some of the people feel cheap.
If you get in the wrong line and stand there for ten minutes only to get to the cage and being told you are in the wrong line. Then they have to got to the end of the right line. Rediculous and emberassing for them. People standing in line are not gambling. Such a waste of time. Sincerely: Dale and Wanda Rinehart

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2004
Member since: March 26, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers
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“Disappointed”

Horseshoe Casino

1 of 5 stars
nashville, arkansas
Dec 27, 2003
3/3 found this review helpful

I was very disappointed, as were a lot of others, when the Horseshoe closed their poker room. Isn't that what they're famous for? We haven't been back since.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews of Horseshoe Casino

( 5-9 of 18 )
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Horseshoe Casino: Management Resources

Horseshoe Casino Address

711 Horseshore Boulevard, Bossier City, LA
Tel: 800-895-0711, 318-742-0711 Fax: 318-741-7765