You ever have a hotel experience that was made enjoyable by the people you're with, and the surrounding area, but the hotel was dismal? This is the experience that my girlfriend of 5 years and I had at the International Inn.
The first and most notable issue that I have with this hotel is its website presense when compared to the actual rooms. For our stay, we stayed in the "Princess Jr. Suite," a so-called smaller version of the Princess Suite. The pictures on the website of quite nice, and I admit, as a marketing technique, your sales pictures should look just slightly more inviting than real life. However, there is no the nice website with the dump you check into.
To call the room "Smaller" is laughable. You can enter the hot tub by stepping of the king-sized bed. The room, and the hotel in general, smells terrible - a mixture of poorly covered smoke (in the so-called "non-smoking area" no less), rotting ocean plants and wet sand. The odor alone nearly sent me out the door - only my choice to try and enjoy this vacation with my significant other kept me there.
The website strikes another failure in the text description. Many of the rooms are described as having nice marble floors, which is not the case. Indeed, there is marble, but the quality is poor, and their age is showing. As is the age of the two-person hot tub - the wall controlled timer for the tub jets managed to jam itself at the 15 minutes mark, leaving two frustrated guests stranded in the hot tub, trying to figure out how to turn the water off without soaking out bedlinen. Because the controls were farther from the tub than the bed was.
Then, there was the extra sales. Every moment of our stay was a sales pitch to buy the gift pack, buy that set of monogrammed glasses. I've paid less for mature films and airplane food than I would have paid for Harry Potter and a room service sandwich.
And all of the above I would have forgiven, if the staff hadn't been amazingly rude. No one had any problems taking my money, but when I gently complained to the Front Desk person, I was yelled at. When I asked for a manager, I was told that I didn't need to see him. My phone calls and E-Mails since have recieved no answers.
It wasn't all bad...the maintenance man who repaired our broken TV was wonderful (if lacking some basic English skills), the restaurant was very tasty (the Lobsters were meatless, but that was ignorable), the area is beautiful and very enjoyable, and the company was perfect.
In summary, ignore everything you read about this hotel on their website - it's all lies. I would not recommend this hotel to anyone. It's fine if you can get them to give you a day rate, but if you're looking for a good time in Cape Cod, stay somewhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recommend this hotel for:
An amazing honeymoon, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers