We stayed at the Ritz June 1st to June 8th. We were celebrating our 20th anniversary. We have never experienced such incredible service before. We have stayed in really nice hotels before with club level but the service at the Ritz made it very hard to leave. Our club level room wasn't ready when we arrived so they escorted us to the club lounge where I enjoyed a glass of wine and my husband a beer. About an hour later or few glasses of wine we were shown to our room. A beautiful exexcutive suite with a balcony that overlooked Lake Las Vegas. It's was better than the pictures. Very beautiful lake but there is still some development to be done. About 10 mins after we arrived they delivered a card wishing us a happy anniversary. Although we did have a few concerns with stains on the sofa and the filtre in the air conditioner was in need of change, they were taken care of within the first hour we arrived at our room. The four presentations in the club lounge were very delicious. Mostly cold dishes but of high quality that included smoked salmon,shrimp,cheeses,olives,vegies,small sandwiches and soup at lunch. The last presentation of the day was strawberries with chocolate or vanilla or caramel sauce.(wow) and small shot glasses with with chocolate mousse.(that was heaven). They always had giant cookies in jars you could have anytime. Wine and champagne from lunch on and other drinks after 5pm.(like shots of Tequila) The staff in the club lounge were wonderful. They were always happy and very friendly with us. When I think of our trip to the Ritz, they come to my mind first. One of the staff(I wish I could remember her name) made us a lunch for our trip home. Our flight ended up being cancelled and we were delayed and had to stay a night in Vegas. She put sooo many cookies in the lunch, we were eating cookies on the plane on the way home. The service you get when you book a room on the club level is amazing. Housekeeping was great and always did a good job. Two nights of turn down service was missed but that wasn't a problem for us. The pool was wonderful and open 24 hours. We did use the spa which was great. The attendants were always friendly. The workout area has top of the line equipment. Water infused with lemon,strawberries and oranges are in the spa are as well as organic teas. I did have a spa treatment. It was the Mesquite Tree Cocoon body treatment. Although very nice and relaxing it was very expensive. The spa has bikes to use for free for an hour at a time which we used. The village next door is small but fun to walk through. They had live entertainment on the weekend. The casino was nice if you enjoy a more quiet experience. The grounds at the hotel are very beautiful and well cared for. We rented a car so going to Vegas was a 30 minuite trip. If you're like us and enjoy the experience of Vegas but also need to leave it behind to relax then this is a perfect combination. I will definately go back to the Ritz in Lake Las Vegas but would go back next week if I could.







Value
Location
Value
Location
Check in / front desk



