We just returned from 3 days at Holiday Inn Express Langhorne. We were there to do the Sesame Place 2-day ticket. When we arrived, they sent us to a room that had not been changed over, and seemed shocked that it never got cleaned. I gathered that I was not the first person this happened to, because I saw another guest go through the same ordeal. Once we got a "clean" room, it was decent, with a nice refridgerator, a microwave, and full shuttle service to Sesame Place--hooray!!! Also, loved the shower head!!! Hooray for a decent shower! Nice outdoor warm pool! Be prepared if you go in the summer to share breakfast with a crowd of children and parents eating with great gusto. The first day's breakfast was good, with some hot items and plenty of food. However, the next 2 day's breakfasts appeared to suffer a bit as they ran out of juice and cartons of milk. That makes breakfast a little challenging. . .especially with kids! It was obvious that the housekeepers were not too thorough with vacuuming. . .there was food under the dust ruffle of the bed from the previous party. The one elevator for this hotel was very slow and insufficient for the number of people visiting. Be prepared if it is busy to take the stairs or wait 10 minutes. (We were there Tues/Wed/Thurs). We had a baby in our family napping in the hotel room till 12pm with the "Do Not Disturb" sign out. Then, at 12pm, we took off the sign and notified the staff front desk that the room was available to be cleaned and restocked with towels and coffee. To our surprise that evening, the room was not cleaned and restocked and when we asked the front desk about that, there were no apologies. Instead we were told that the housekeeping staff were too busy to come back after 12pm and that they come by one time, and that's it! It was rude and unbelievable. . .especially since we had dirty towels, overflowing garbage cans, and no coffee! Sorry, but Holiday Inn Express lost my vote. I will probably not stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Theme / Amusement park