We've stayed at this hotel before over the past few years and it was ok, not great. I am a light sleeper so I always ask for a room away from the road and as far from other guests as possible. Our check in was swift, beds comfortable and clean as far as I could tell. Other reviews mention the noisy fan in the bathroom and that was annoying. I also had to move the lamp closer to the bed to read but that's minor. The breakfast was just ok. The eggs were extremely salty and the sausage not great. I stuck with cereal after that. We asked for a cab to "restaurant row" and it was $30 total to the Outback. The shuttle to and from the airport was prompt and efficient. So not a fancy hotel but it worked for us. There is a lot of remodeling going on but that didn't affect us. Also, I did hear someone having a business conversation over the phone when I walked by a closed door but again, it wasn't near us. My husband said he heard people walking above us while he was trying to work. We didn't use the exercise room this time but have in the past and it's not been an issue. So it's adequate, nothing fancy. It did seem more run down than in past years. Oh, and the towels were really thin compare to the Holiday Inn Express we stayed in the next night in Decatur.

To begin with, I booked this hotel thru Hotwire. I originally chose a 2.5 star hotel, but was given one rated as a 2 star on their hotel rating guide! I told them I wasn't trying to cancel, just get the hotel rating I chose. Well they didn't have any other 2.5 available but they had a 3 star for double the price. I figured it was still a fairly good bargain and okayed it.
The Hotel I got was the Wingate by Wyndham in Irving, Texas. Not to be confused at all with the the Wyndham in Irving. It was 3 hotels down from the original 2 star I had been given.
The room was spacious, and the check in staff was friendly. I thought this might turn out okay, but then I looked closer. There was a crusty (foodlike?) substance on the bedskirt. The blanket had cigarett burns in it. The bathroom door had chips and missing paint on the inside and speaking of the bathroom, it was tiny and very plain. Now it gets crazy. I plugged my charger into the lamp outlet, and charged my phone all nite. The next morning I grab it and go. I left my charger plugged into the lamp.
I get back that evening and my charger won't plug into my phone. I take a look and it is not even my charger! It has been switched! My husband thought maybe the maid had been charging her own phone, and took the wrong charger. I went to the front desk, but was told I would have to wait til morning to talk to housekeeping, but that another guest ALSO had a missing charger so maybe I had his (!). She called his room, but it wasn't his. The next morning housekeeping said they didn't have it, but I could look thru their big box of chargers people left. Gee thanks. it was not there. This was Sunday and the manager was not there. The clerk wrote everything down, took my number, and said she would have the mgr call. Have not heard a thing. While I was at the desk waiting to be checked out...a gentleman came to the desk with a list of things he wanted fixed in his room before he returned that evening. OH...did I mention also that the hot tub and fitness room were both shut down for repair? This is probably the worst overall experience I have ever had with booking and with a hotel. I will not stay at another Wingate and I absolutely will never use Hotwire again.

My son and I went on a business trip with my husband thinking that we would have a good time hanging out in the indoor spa and weight room, but they are closed down due to repairs. It doesn't look like they will be operational any time soon. Other than that, they have a nice breakfast, big rooms, and a really nice and helpful staff. They have great coffee too. The pool was working and was beautiful, but it is too cold to swim outside. I would be singing their praises if the spa and weight room were operational. That is very disappointing.

The room was about the same as you would get at a 1 or 2 star motel for a lot less money. I was really looking forward to laying out by the pool. However, there were no lounge chairs. The pool was small and extremely dirty. It had a ring around the base where the floor meets the sides. The water was also very cloudy. I expected a much nicer hotel for the price. I would not recommend this hotel, nor will I ever stay there again during my frequent visits to the Dallas area.