Can't believe the negative report I've just read about this hotel. We stayed there for 2 weeks at the end of May and 10 days into June. Two adults and two children age 7 and 12. We had a fantastic time. The staff were very friendly and accommodating and always understood us. We greatly appreciated the room fairy (we called the room maid) who came in every day and tidied up and changed the beds and also changed the towels every three days which was fine. We never saw any pool ever taped off. We used the pools all the time and had a fantastic time in them. We were very impressed by the beautiful display and choices of foods to suit everyone. We couldn't understand why anyone would be unhappy with it. You could have eaten a different meal every night. The children's clubs and entertainment were also very good and gave us some time without the children. There were a few children's activities which were extra but we didn't do them, there were plenty of free things to keep them occupied. Also, we paid extra when the children went on outings with the children's club off site to go horse riding and out for a birthday party at a restaurant - which we expected to, just as we pay extra for our excursions. There were always loads of staff about clearing up and cleaning all the time - and if you happened to look out of your balcony in the early hours you would see them hosing everywhere down and cleaning the pools - they never stopped cleaning. It was a bit like Butlins in the sun, but as a family we love Butlins and so were very happy. You wouldn't go to this complex if you wanted a quiet, romantic time without children, but for families it was just perfect.

Me and my family stayed at the Hotel Jupiter from 24th June for 1 wk. was a bit dubious at first having read all of the previous reviews! got keys in a matter of minutes from getting of coach. Arrived abourt 10.30 in the evening. the food in this place is brilliant, the meals were really nice my 3 kids enjoyed every last minute of this holiday. The only downfall really was that there was not much going on for younger kids in the evening for them to get involved in we were on holiday after all.
All the staff were really nice made you feel welcome, rooms cleaned every day towels changed daily too wich i was surprised about but hey no complaints.
As this was my first experience of all Inclusive i will never go back to self catering again its nice to relax on holiday and not stress what your next meals gonna be.
My two eldest kids 11, 10 really enjoyed the Wavelength Club they need a break to .

I really don't think people have got things in perspective, reading all the previous write ups. This is a 3 star hotel, basic but clean yet great fun for the kids.

Our party of 7 adults and one 2 year old have just returned and we were pleasantly happy. Our only complaint of the Saturno (where we stayed) were the lifts, 3 lifts for 9 floors was totally inadequate. It was full to capacity and waiting for a lift with a child buggy was often a joke. The hotel staff seemed to get constant complaints so were understandably a little "off hand". Food fine for a week and plenty to do. Our room were pretty small; 2 double beds and a cot for 3 adults and my boy, but you get by!

What i would say is a comparable 3 star in Ibiza, where we were last year, was a lot cleaner in that there was no litter, and towels were changed daily, but this Hotel complex is catering for 1000+ people and it's the busy season for them.

My message is if you are a typical British "complainer" then you won't like this Hotel complex. If you appreciate you get what you pay for (i.e £320 for a week All Inclusive) then you should have no problems. Okay, so this sort of Budget did attract some "chav" and yobbo element but take a few quid spending money and go and see the Port which is much more authentic and cosmopolitan.

stayed at this hotel june 2006 for two weeks. 2 adults and 3 kids aged 13 7 an 2. it was best holiday we have ever been on. booking again for next year, which we never do, always like to try something diferent but just couldnt fault this complex one little bit. hotel very clean. staff polite. food caters for all tastes and there is food almost all day and night. entertainment on throughout day and night. pools were amazing. kids would never get bored here. there is lots to do on complex. you dont even have to go out its that good. cant believe some people have wrote bad reviews. well actually i can cause there is just no pleasing some people even if they were staying in a palace they would moan.