OK – ignoring getting there and finding that the intermediary had not booked the hotel properly and there were no rooms available and we had to stay at their sister hotel (Alcudia Park) for one night – here’s my unbiased view.

Iberostar - You’re great. I haven’t found out who made the mistakes, but the front desk were excellent at sorting us out with a room at Alcudia Park and getting us into the hotel first thing the following morning. ‘Kicking off’ would have done nothing other than upsetting my young family so stayed calm and they did the best they could. It also allowed us to see the Alcudia Park, which was on my short list, and although good we much preferred the prettier and greener setting of the Ciudad. Also the rooms (we stayed in an apartment) were much larger and with two bed settees as opposed to a pull out at the Alcudia Park and beach much better. Pools at Alcudia were better.

We stayed 10 nights AI – great value for money.

Food – Lunch - Brilliant – Iberostar always seem to put on a much wider selection of food at a lunch time and although most hotels (along with Iberostar) offer food in the main restaurant as well, staying by the pool and just picking up when you want is a better way. It also means everyone can eat when they feel like it.

Dinner – Main restaurant with usual massive selections and also an outside BBQ - which had theme nights (Mexican/Italian). We ate outside 8/10 nights from choice as again we could just get what we wanted and when. A plate of King prawns followed by some excellent chipped beef in red wine gravy, which was simply a first class simple dish. Then a plate of cheese and biscuits from the main restaurant to finish most nights. The main restaurant had some really good special dishes including a sea food night, with lobster, oysters, everything you could want.

Pools – Main pool quite small for a big hotel and shallow – no good for swimming really but great for little ones. Mine now being 8&11 - we opted for the smaller but deeper pool most days which was also less crowded. We found sun beds every day, but did have trouble finding them in the shade after 09:00. Other families (of all nationalities) happily gave up unused ones if they saw us looking and we didn’t have any problems.

Beach – Superb, Safe, Warm, lovely sand, excellent for making sand sculptures. My issue – Only small waves – My son and I love waves for body surfing etc,

Entertainment – during day – laid back and join in what you want –
Night time – Animation and professional shows – some good/some indifferent – but boy do those guys work hard.
Kids entertainment was good both during the day and at the kids disco with loads joining in.

Points to note –
In our block everyone going home left their leftover inflatables etc. in a corner – we picked up rings and an airbed, spades - basically anything – we also left a couple of beach balls which were picked up within10 mins.

As with all my write ups – please do not go to an AI and complain about the food being the same – 80% is – just choose a dish each night that you like and have a meal of it. If you eat 20 things every night it serves you right if you get bored.

Within a 15-20 min walk were go-carts, a water park, the port, loads of shops.
We went horse riding at Cian Picafort - cost about £50 for four of us for an hour – good fun.
Airport – 40 mins in a taxi
Loads of sea sports on the beach – some pricey
Loads of food available outside – but Majorca is not cheap
Hotel is a blend of German, UK, Dutch, French, Scandinavian, etc, - it works out fine except for having everything announced in 5 languages every night.

Overall – Do NOT repeat NOT go unless you have kids – if you do – you’ll struggle to have a better time.

We`d read previous reviews which helped with our decision to book this hotel. We were not disappointed.
Hotel clean, rooms fine and cleaned daily.( Thechildren rather enjoyed the towels made into swans in the bathroom!).
Food plentiful with good selection, even though the staple diet of our youngest was chocolate and chips! Never a problem at meal times; if a queue formed, it was quicky cleared. Luchtime meal in the shade was very welcome. All inclusive worked very well for us (our children are 5 and 6)
Pool area cleaned daily, including jet washing weekly.
Children`s entertainment was excellent with enthusiatic entertainers, although the evening entertainment was mixed and aimed at the children; the Lion King night was really good, however.
Reception staff were delightful and seemed genuinely happy to help.
Only a 45 minute transfer from the airport, but a taxi only costs about £50. Someone told us it was cheaper than that if you booked it through the hotel.
30 minute amble into Alcudia Port along a pleasant path which runs outside the hotel
We`d recommend the hotel if you have a young (up to 12, perhaps) family, and we may well go back next year.

Just returned from a fantastic holiday at the Ciudad Blanca ! The hotel has a brilliant location right on the wide sandy beach which is perfect for all ages of families with its shallow waters.
The hotel has very large tropical gardens which are immaculately kept with 2 swimming pools. The large pool is mainly aimed at families and has a lovely 'stream' leading off through the gardens which the kids loved.
The friendly animation team did a brilliant job of entertaining and getting involved with the guests and there were many activities to get involved in for kids and adults.
We stayed on all inclusive and found the food to be excellent, with plenty of choice, there was something for everyone. In the evening there is an outside eating area near the stage offering different themes 5 times a week like Italian, Mexican, barbeque, and a grill bar next to the beach for lunch.
As in other reviews you do have to be up with your towel by 7am or you wont get a sunbed but it was all nationalities doing it !
Our transfer only took 50 mins back to airport with Thomas Cook which was great, we will definately be going back to the Ciudad Blanca we had a great holiday.

This place is great, It is a paradise for kids, the food was well presented and good, as were the drinks. The staff make a real effort to please all and overall brilliant value for money as we went all inclusive. The staff provide most of the entertainment and work really hard, mixing with all the guests and creating a very friendly atmosphere. I can’t say that I heard anyone complaining about any aspect of their holiday. We went at the height of the season and it was understandably very busy but that did not cause a problem. I would go back there again.