We have just returned from a 2 week holiday at this hotel and we have had a fantastic time. We are a family of 4 with 2 young children aged 6 and 3. They have loved it! The hotel is very big, clean, and there is something for everyone. The buffet is good, not fantastic. Book into the restaurants on your first day, we did and got into all of them. The italian is amazing, the food is lovely and a great setting. The mini golf is great and is set in lovely surroundings. There is so much to do, and our 2 weeks have just flown by. The entertainment is not great but good enough, we would stay for the mini disco - the kids loved this especially the "snappy, and penguin" song, and then go for a walk into sa coma. At the end of the evening there are party dances for everyone, everyone gets up and its such fun. The entertainment staff are fantastic they work so hard. We have just loved this holiday. Sa Coma is beautiful, lovely family friendly beaches. You can take the bikes out at the hotel, we did and we cycled to Cala Millor/Cala Bona which are both beautiful places. The Reserva is great for young children, its so safe and shallow, the adults will enjoy the water slides to.. In regards to people reserving the sunbeds, yes some people do get up at 6 or 7 am and sit on the sunbeds untill 9, we would reserve our sunbed after breakfast around 9.30 and get a good location. We loved it on the grass, its nice and private or round the small round pools for toddlers. You will have a wonderful holiday here, we certainly did.

The Potters. West Midlands

Me and my girlfriend stayed here from the 13th to 20th July. We had a great time. Ignore the negative reviews, some people moan about anything, and these are the people who moan about Netto putting beans up by 2p! We booked through Thomson and paid just under £500 pp for one week which I thought was excellent value.

When we arrived at 1.30am we checked in, in about 5 minutes. The reception looked very plush. The guys on reception spoke very good english and there is also one english lady working there. They took our passports for the night so dont worry about that! You can collect them back the next morning!

The room was pretty big, we had a living area with lcd tv, kitchen that we didnt use as we were all inclusive, bedroom with 2 twin beds and a nice bathroom. All was very clean. The kitchen was a bit outdated but who cares. Who cooks on an all inclusive :s so I wasnt gonna moan about that. Theres a safe for all your things and I was very suprised at how cheap it was. Only 12euro's for the week. If you arrive late theres food in the dining room for you. This is on every night. There were cold meats, salad, bread and butter.

The complex is huge, the pools are very big and kept clean. There are hundreds of loungers and we never had difficulty finding some even with the germans reserving em! Although the hotel does move towels left before 9am so you dont have to get up at 5am just to get some chairs! If you want front pool seats just be down for 9 n u can have em! We played all 3 mini golf courses which must have cost a fortune to make. If your a fish lover there are huge carp in the pools around the mini golfs. All these are free if your on the all inclusive, otherwise 6e per course.

La Reservé. We went there for 1 day, and yea its worth the 11e per person. Its got a nice pool with slides and a pool bar. It was really quiet too so if you just wanna chill its the place to be!
There is a place that does food there too but we didnt try it, I didnt even know it was there till after we had dinner!

There are 2 buffet restaurants and your allocated one on arrival so they dont have 1 thats packed and 1 thats empty! Both have same food thou so dont worry! The food was a 7/10. Sometimes a little lack of choice, but theres always chips so I knew there'd be something I liked as im a bit fussy! Breakfasts are good, I had a full english every morning!! Well worth getting up for!
For dinner you can eat in the buffet restaurants but we prefered the burger bar where you can get burgers surpisingly, hotdogs, kebabs, nuggets, squid rings and chips.

The night entertainment was a bit poor to be honest, but kids like it and it is a family place really so im not gonna moan. Bit gutting the all inclusive finishes on drinks at 12am but again dont really want people abusing it and causing trouble at a family place cos you always get the scutters on these places who just drink for the whole yr.

Sa coma beach is only a 5 minute walk away, we didnt go on the beach cos we prefer the pool but the towns a decent place and there are loads of restaurants that are very reasonable if you fancy a change! The weather was great too, didnt see any rain at all.

If your on a late flight back well worth booking a late check out room and you can sunbath all day or if not just take a shower in the shower-room in reception which is very big and clean with towels provided.

All in all, a great week away and id deffo return.

Visited hotel on all inclusive package, chosen as had four a la carte restaurants as well as buffett restaurants - tried to book a restauant on our first day there and told all restauarants fully booked for well over a week and as we were only there for a week couldn't eat in any of them.
General buffet restaurant - meals were pretty dire. Food was definately geared towards the Germans as was the rest of the entertainment at the hotel'

Pool area very overcrowded and despite notices saying everywhere you couldn't reserve a lounger before 9am it was near impossible to get one. Paid extra to go into La Reserva where much more pleasant and lots of space!

Rooms clean but very noisy due to entertainment.

Sa Coma is a lovely clean, family resort but wouldn't return to this hotel.

Hotel full of German it holds 2500 people and is more like a butlins holiday camp, hard to find a sun lounger after 9 am food cold and resturant staff need training on how to clear table and stop smashing dishes, red wind served chilled strange, rooms average, water park excellent value for money Do yourself a favour if you like a quality Hotel dont go you will be disapointed
I am a travel agent and have been in the industry 14 years and can tell you this is the worst 4 star I have ever been in