bit disapointing. booked the room months in advance and was sent letter of confirmation. on arrival they wanted to charge £10 extra for no reason, which i refused to pay as i had the written booking cofirmation with me (my friend were not so lucky). On my insistance the receptionist consulted her colleague who was unhelpful and i asked to speak to the duty manager who did charge me the price i had been given in writing.
The room was okay but a little on the small side for the amount that it costs. the outdoor pool was only opened at 3pm. breakfast however was lovely with a wide range of hot and cold food.

I recently stayed at the Royal Chace Hotel for a wedding there and I cannot fault the service I received. All of the staff are friendly and polite and could not do enough for me. The room was very confortable and clean and had fantastic views over miles of open countryside. The wedding was held within the hotel and was brilliant. The staff were so efficient and had the room changed from a chapel set up to a dining room for 150 in 30 minutes. The
food at the wedding was delicious and my wine glass was constantly being topped up! I would highly reccommend this hotel to you all.